---
title: Cleeng Blog - Digital Subscription Management Insights and News
description: Cleeng's news, product updates, case studies, and insights into subscription management trends. Optimize your business & enhance subscriber retention.
---

<https://cleeng.com/>

 Products

What it does

[Core Subscriber Management and Billing](https://cleeng.com/subscriber-management-system) [Merchant of Record Payments, Tax and Compliance](https://cleeng.com/merchant-checkout-optimization) [ChurnIQ Smart and Predictive Churn Analytics](https://cleeng.com/products/subscription-churn-analytics) [Hi5 AI-Enhanced Customer Care](https://cleeng.com/customer-care-digital-subscriptions)

AI Products

[Cleeng AI Ask questions in plain language](https://cleeng.com/ai) [Cleeng MCP Server Connect Cleeng to your own AI tools](https://cleeng.com/ai/mcp) [Data Intelligence Enriched context for every subscriber](https://cleeng.com/ai/subscriber-data) [Trust & Governance Complete control and auditability](https://cleeng.com/ai/legal)

 Solutions

By industry

[Streaming and OTT](https://cleeng.com/solutions/streaming) [Sports](https://cleeng.com/solutions/subscription-management-for-sports) [Wellness](https://cleeng.com/solutions/wellness) [Creators](https://cleeng.com/solutions/youtube-creators) [Gaming](https://cleeng.com/solutions/gaming) [Memberships](https://cleeng.com/solutions/memberships)

By scale

[Enterprise](https://cleeng.com/solutions/enterprise) [Small and Medium Businesses](https://cleeng.com/pro)

For partners

[Agencies & Integrators](https://cleeng.com/solutions/agencies) [B2B2C Platforms](https://cleeng.com/solutions/b2b2c-platforms)

 Developers

[Launch Subscriptions](https://developers.cleeng.com/docs/launch-subscriptions) [Build with LLMs](https://developers.cleeng.com/docs/build-with-llms) [Integrate apps](https://developers.cleeng.com/docs/payments_on_mobile_tv_apps_intro) [System status](http://status.cleeng.com/) [Integrations Hub](https://cleeng.com/integrations-connectors) [Migration guide](https://cleeng.com/migrate-to-cleeng) [Certified Partner Program](https://publisher.support.cleeng.com/hc/en-us/articles/22272169788188-Cleeng-Certified-Partner-Program)

 Resources

[Publisher Help Center](https://publisher.support.cleeng.com/hc/en-us) [Blog](https://blog.cleeng.com/) [Customer stories](https://cleeng.com/clients) [Events](https://cleeng.com/events) [Research & reports](https://cleeng.com/resources) [Demo Hub](https://cleeng.com/demohub)

[Pricing](https://cleeng.com/pricing)

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Blog

# Digital subscription management insights

[All](https://blog.cleeng.com/all) [Churn & Retention](https://blog.cleeng.com/tag/churn-retention) [Platform Infrastructure](https://blog.cleeng.com/tag/platform-infrastructure) [Payments, Tax & Compliance](https://blog.cleeng.com/tag/payments-tax-compliance) [Company News](https://blog.cleeng.com/tag/company-news) [Growth](https://blog.cleeng.com/tag/growth) [Subscriber Management & Pricing](https://blog.cleeng.com/tag/subscriber-management-pricing) [Client Success Stories](https://blog.cleeng.com/tag/client-success-stories) [Customer Support](https://blog.cleeng.com/tag/customer-support)

## [![Subscription Retention Benchmarks: 4 Key Stats for D2C Loyalty in 2026](https://blog.cleeng.com/hubfs/subscription%20retention%20benchmarks.webp) Churn & Retention Subscription Retention Benchmarks: 4 Key Stats for D2C Loyalty in 2026 Discover 2026's key D2C subscription retention benchmarks and strategies to reduce churn, increase lifetime value, and enhance customer loyalty. Kamila Palka · Oct 6, 2026](https://blog.cleeng.com/subscription-retention-benchmarks)

### [![Subscription Retention Benchmarks: 4 Key Stats for D2C Loyalty in 2026](https://blog.cleeng.com/hubfs/subscription%20retention%20benchmarks.webp) Churn & Retention Subscription Retention Benchmarks: 4 Key Stats for D2C Loyalty in 2026 Discover 2026's key D2C subscription retention benchmarks and strategies to reduce churn, increase lifetime value, and enhance customer loyalty. **Kamila Palka** · Oct 6, 2026](https://blog.cleeng.com/subscription-retention-benchmarks)

### [![Cleeng Pro, One Year On: What Our Self-Serve Signups Taught Us](https://blog.cleeng.com/hubfs/one%20year%20of%20cleeng%20pro%20stats.webp) Company News Cleeng Pro, One Year On: What Our Self-Serve Signups Taught Us Discover how Cleeng Pro's self-serve subscription infrastructure revolutionizes the way publishers launch and manage their subscriptions, proving speed and efficiency are key. **Anna Sobiak** · Oct 2, 2026](https://blog.cleeng.com/cleeng-pro-one-year-on-what-self-serve-taught-us)

### [![Seasonal Subscriptions: How Sports Streaming Platforms Beat Off-Season Churn](https://blog.cleeng.com/hubfs/seasonal%20subscriptions%20banner.webp) Churn & Retention Seasonal Subscriptions: How Sports Streaming Platforms Beat Off-Season Churn Discover how seasonal subscriptions can reduce churn for sports streaming platforms by aligning billing with the sport's calendar and ensuring automatic renewals. **Kamila Palka** · Sep 30, 2026](https://blog.cleeng.com/seasonal-subscriptions-for-sports-streaming)

### [![How VBTV Hit 96% Payment Success in Brazil with Localized Payments](https://blog.cleeng.com/hubfs/Cleeng%20x%20Volleyball%20World%20-%20VBTV.png) Client Success Stories How VBTV Hit 96% Payment Success in Brazil with Localized Payments Discover how VBTV achieved a 96% payment success rate in Brazil by adopting localized payment methods and expert retention strategies with Cleeng. **Kamila Palka** · Sep 24, 2026](https://blog.cleeng.com/how-vbtv-hit-96-payment-success-in-brazil-with-localized-payments)

### [![SOC 1 Type II Certified: Cleeng Passes First Audit With Zero Exceptions](https://blog.cleeng.com/hubfs/SOC%201%20Type%202%20Banner-selection%20(1).webp) Company News SOC 1 Type II Certified: Cleeng Passes First Audit With Zero Exceptions Cleeng achieves SOC 1 Type II certification with zero exceptions, ensuring robust controls for client revenue management and enhancing audit confidence. **Jamini Rath** · Sep 22, 2026](https://blog.cleeng.com/soc-1-type-ii-certified)

### [![How to Migrate Subscribers to a New Platform Without Losing Renewals](https://blog.cleeng.com/hubfs/how%20to%20migrate%20subscribers%20to%20a%20new%20platform%20blog.webp) Platform Infrastructure How to Migrate Subscribers to a New Platform Without Losing Renewals Learn how to migrate subscribers to a new platform while ensuring seamless access and renewals, minimizing disruptions and maintaining user confidence. **Kübra Güven** · Sep 18, 2026](https://blog.cleeng.com/how-to-migrate-subscribers-to-a-new-platform)

### [![What to Look for in D2C Subscription Software – 7 Factors](https://blog.cleeng.com/hubfs/what%20to%20look%20for%20in%20a%20d2c%20subscription%20business.webp) What to Look for in D2C Subscription Software – 7 Factors Discover the 7 key factors to evaluate when choosing subscription management software for D2C media businesses, from billing flexibility to retention tools. **Kamila Palka** · Sep 17, 2026](https://blog.cleeng.com/what-to-look-for-in-d2c-subscription-software)

### [![Meet Cleeng's AI Agent Team: How Launch, Run, and Grow Work Together](https://blog.cleeng.com/hubfs/cleeng%20ai%20agents%20for%20ibc%202026.webp) Platform Infrastructure Meet Cleeng's AI Agent Team: How Launch, Run, and Grow Work Together Cleeng's four AI agents launch offers, run daily operations, and grow retention — through one connection. See the full team live at IBC 2026. **Kamila Palka** · Sep 9, 2026](https://blog.cleeng.com/cleengs-ai-agent-team)

### [![How to Localize Pricing for Global Streaming in 2026](https://blog.cleeng.com/hubfs/how-to-localize-pricing-for-global-streaming-v1-2400x1260.webp) Payments, Tax & Compliance How to Localize Pricing for Global Streaming in 2026 Learn how D2C streaming services can set localized subscription pricing across global markets, covering currency, tax, payment methods, and conversion strategy. **Kamila Palka** · Sep 7, 2026](https://blog.cleeng.com/how-to-localize-pricing-for-global-streaming)

### [![Why MCP Servers Will Transform Subscriber Management (+ Why Cleeng Built One)](https://blog.cleeng.com/hubfs/Why%20MCP%20Servers%20Will%20Transform%20Subscriber%20Management%20(+%20Why%20Cleeng%20Built%20One).webp) Platform Infrastructure Why MCP Servers Will Transform Subscriber Management (+ Why Cleeng Built One) An MCP server connects AI assistants to your subscription platform. Here's what that means and why Cleeng built one for subscriber management and retention. **Kamila Palka** · Sep 2, 2026](https://blog.cleeng.com/mcp-server-for-subscriber-retention)

### [![Google Play Billing, Done Right: 2026 Guide for Subscription Brands](https://blog.cleeng.com/hubfs/google%20billing%20connector%20cleeng.webp) Payments, Tax & Compliance Google Play Billing, Done Right: 2026 Guide for Subscription Brands Google Play Billing done right: subscriptionsV2 as source of truth, grace period vs. account hold, acknowledgment, and accurate revenue reporting. **Kübra Güven** · Aug 31, 2026](https://blog.cleeng.com/google-play-billing-subscriptions)

### [![International VAT for US Streaming Subscriptions](https://blog.cleeng.com/hubfs/international%20vat%20for%20us%20streaming.webp) Payments, Tax & Compliance International VAT for US Streaming Subscriptions Learn how US-based D2C streaming subscription businesses can navigate international VAT, OSS, and cross-border sales tax to stay compliant globally. **Kamila Palka** · Aug 27, 2026](https://blog.cleeng.com/international-vat-for-us-streaming-subscriptions)

### [![Agentic AI for Subscriber Retention Is Here: What It Means for D2C & OTT Brands](https://blog.cleeng.com/hubfs/cleeng%20at%20ibc%20-%20agentic%20ai%20for%20subscriber%20retention.webp) Company News Agentic AI for Subscriber Retention Is Here: What It Means for D2C & OTT Brands Agentic AI is changing subscriber retention from a dashboard you read into a team of agents that acts. Here's what that shift means for D2C and OTT brands. **Kamila Palka** · Aug 24, 2026](https://blog.cleeng.com/agentic-ai-for-subscriber-retention-d2c-ott)

### [![7 OTT Monetization Software Factors for Churn Reduction](https://blog.cleeng.com/hubfs/7%20ott%20monetization%20software%20factors%20for%20churn%20reduction%20cleeng.webp) Churn & Retention 7 OTT Monetization Software Factors for Churn Reduction Discover 7 key factors streaming broadcasters should evaluate in OTT video monetization software to reduce churn and grow subscriber retention. **Kamila Palka** · Aug 14, 2026](https://blog.cleeng.com/ott-monetization-software-factors-for-churn-reduction)

### [![Customer Agent: AI-Powered Subscriber Management Inside Cleeng](https://blog.cleeng.com/hubfs/How-Cleeng-Customer-Agent-Answers-Subscriber-Questions-in-Seconds.png) Subscriber Management & Pricing Customer Agent: AI-Powered Subscriber Management Inside Cleeng Cleeng Customer Agent brings AI subscriber management to D2C and streaming teams: instant account lookups, renewal checks and safe profile updates in one chat. **Sebastian Boruch** · Aug 13, 2026](https://blog.cleeng.com/customer-agent-ai-powered-subscriber-management)

### [![Stripe vs. Cleeng: Which Subscription Billing Setup Fits Your Business?](https://blog.cleeng.com/hubfs/stripe%20vs%20cleeng%20stripe%20vs%20cleeng%20merchant.webp) Payments, Tax & Compliance Stripe vs. Cleeng: Which Subscription Billing Setup Fits Your Business? Stripe vs. Cleeng: Stripe processes payments, but who owns your tax compliance? Compare both setups on fees, subscriber lifecycle, and Merchant of Record. **Enzo Bermond** · Jul 29, 2026](https://blog.cleeng.com/stripe-vs-cleeng-subscription-billing)

### [![H1 2026 Product Update: AI Agents, Global Payments & Smarter Retention](https://blog.cleeng.com/hubfs/H1%202026%20Product%20Update%20(1).webp) Company News H1 2026 Product Update: AI Agents, Global Payments & Smarter Retention Discover Cleeng's H1 2026 updates, featuring AI-driven subscriber management, global payment solutions, and enhanced retention strategies for publishers. **Damien Organ** · Jul 21, 2026](https://blog.cleeng.com/h1-2026-product-update)

### [![8 Benefits of Using Hosted Customer FLows](https://blog.cleeng.com/hubfs/benefits%20of%20using%20hosted%20customer%20flows%20for%20subscription%20apps.webp) Platform Infrastructure 8 Benefits of Hosted Customer Flows for Subscription Apps Discover the benefits of using Cleeng's Hosted Customer Flows for subscription apps, from rapid deployment to global scalability and seamless user experiences. **Anna Sobiak** · Jul 2, 2026](https://blog.cleeng.com/benefits-of-using-hosted-customer-flows-for-subscription-apps)

### [![How to Make Money on YouTube Without Ads – And Keep 100% of It](https://blog.cleeng.com/hubfs/how%20to%20make%20money%20on%20youtube%20without%20ads%20cleeng.webp) Growth How to Make Money on YouTube Without Ads – And Keep 100% of It Discover how to build a sustainable income on YouTube through direct subscriptions, keeping 100% of revenue while bypassing ad dependence. **Kamila Palka** · May 15, 2026](https://blog.cleeng.com/how-to-make-money-on-youtube-without-ads)

### [![App Store Connect Now Tracks Subscription Analytics: What It Means for Multi-Platform Operators](https://blog.cleeng.com/hubfs/app%20store%20new%20subscription%20metrics.webp) Churn & Retention App Store Connect Now Tracks Subscription Analytics: What It Means for Multi-Platform Operators Apple's App Store Connect now offers enhanced subscription analytics. Discover how this impacts multi-platform operators and how Cleeng bridges the data gap. **Kübra Güven** · May 13, 2026](https://blog.cleeng.com/app-store-connect-now-tracks-subscription-analytics)

### [![AI Agents for Subscriber Retention: Is Your Infrastructure Ready?](https://blog.cleeng.com/hubfs/AI%20Agents%20for%20Subscriber%20Retention%20Why%20Your%20Infrastructure%20Is%20the%20Real%20Problem%20Cleeng.webp) Platform Infrastructure AI Agents for Subscriber Retention: Is Your Infrastructure Ready? Discover how unified subscriber data is essential for effective AI agents in subscriber retention and learn why infrastructure matters more than you think. **Kamila Palka** · May 7, 2026](https://blog.cleeng.com/ai-agents-for-subscriber-retention)

### [![Content creator strategies for sustainable growth beyond ad revenue](https://blog.cleeng.com/hubfs/content%20creator%20strategies%20for%20sustainable%20growth.webp) Growth Creator Monetization Strategies: Sustainable Growth Beyond Ad Revenue Discover creator monetization strategies that go beyond ad revenue. Learn how to build a subscription model for your digital content and generate income. **Kamila Palka** · Apr 30, 2026](https://blog.cleeng.com/content-creator-monetization-strategies)

### [![Cleeng, Recurly, Chargebee & Paddle: Which Platform Wins at Global Subscription Payments?](https://blog.cleeng.com/hubfs/Cleeng%20vs%20Recurly%20vs%20Chargebee%20vs%20Paddle.webp) Payments, Tax & Compliance Payment Platforms for Subscriptions: Cleeng, Recurly, Chargebee & Paddle Compare Cleeng, Recurly, Chargebee, and Paddle for D2C payment solutions in 2025 and discover the best platform for global subscription payments. **Kamila Palka** · Apr 29, 2026](https://blog.cleeng.com/cleeng-recurly-chargebee-paddle-which-platforms-wins-at-global-subscription-payments)

### [![How to Recover Subscription Revenue: 3 Gaps Subscription Brands Ignore](https://blog.cleeng.com/hubfs/recover%20revenue.webp) Churn & Retention How to Recover Subscription Revenue: 3 Gaps Subscription Brands Ignore Discover how brands can recover subscription revenue by addressing overlooked gaps in billing flexibility, data fragmentation, and payment recovery. **Sebastian Boruch** · Apr 23, 2026](https://blog.cleeng.com/how-to-recover-subscription-revenue)

### [![Why AI Customer Support Fails Without Structure - And How to Fix It](https://blog.cleeng.com/hubfs/ai%20customer%20support%20cleeng.webp) Customer Support Why AI Customer Support Fails Without Structure - And How to Fix It See why structured AI customer support is essential for digital subscriptions and how combining automation with human expertise drives subscriber retention. **Jhamine Bernardino** · Apr 8, 2026](https://blog.cleeng.com/ai-customer-support)

### [![What Cleeng Is Bringing to NAB 2026 & How Agentic AI Is Becoming the Backbone of Subscriber Infrastructure](https://blog.cleeng.com/hubfs/Blog-banner-NAB%20-2026-1200x630-1.png) Company News What Cleeng Is Bringing to NAB 2026 & How Agentic AI Is Becoming the Backbone of Subscriber Infrastructure Uncover Cleeng's latest innovations at NAB Show 2026, including the AI Assistant's agentic layer designed to enhance subscription management and retention. **Kamila Palka** · Apr 1, 2026](https://blog.cleeng.com/cleeng-at-nab-show-2026)

### [![OTT Platform Scalability: Why Live Events Don't Behave Like Normal SaaS Traffic](https://blog.cleeng.com/hubfs/live%20event%20scalability%20cleeng.webp) Platform Infrastructure OTT Platform Scalability: Why Live Events Don't Behave Like Normal SaaS Traffic Explore the unique challenges of scaling OTT platforms for live events and learn how to optimize performance for peak demand moments with Cleeng. **Mateusz Tymek** · Mar 31, 2026](https://blog.cleeng.com/ott-platform-scalability)

### [![Subscription Compliance: How to Scale Without the Regulatory Headache](https://blog.cleeng.com/hubfs/subscription%20compliance-1.webp) Payments, Tax & Compliance Subscription Compliance: How to Scale Without the Regulatory Headache Automate subscription compliance to scale globally without regulatory headaches. Learn how to manage tax, data privacy, and payment security efficiently. **Enzo Bermond** · Mar 18, 2026](https://blog.cleeng.com/digital-subscription-compliance)

### [![Netflix Just Entered the Fight. We've Been in the Ring for 15 Years](https://blog.cleeng.com/hubfs/cleeng%20netflix%20fight.webp) Platform Infrastructure Netflix Just Entered the Fight. We've Been in the Ring for 15 Years Netflix's entry into live PPV highlights Cleeng's 15 years of expertise in handling high-stakes live events with resilient, battle-tested infrastructure. **Kamila Palka** · Mar 10, 2026](https://blog.cleeng.com/netflix-vs-cleeng-live-event-infrastructure)

### [![Why Every CTV Device Needs Different Payment Infrastructure](https://blog.cleeng.com/hubfs/ctv%20billing%20systems.webp) Payments, Tax & Compliance Why Every CTV Device Needs Different Payment Infrastructure Why is multi-platform billing crucial for CTV success? See how Cleeng’s unified payment solution streamlines subscriber management across Roku, Samsung, Apple TV, and Amazon Fire TV. **Kübra Güven** · Mar 4, 2026](https://blog.cleeng.com/ctv-payment-infrastructure)

### [![From YouTube to FRDM+: Cleeng Powers a Migration for Motorsports Streaming](https://blog.cleeng.com/hubfs/frdm%20cleeng.webp) Client Success Stories From YouTube to FRDM+: Cleeng Powers a Migration for Motorsports Streaming FRDM+ partners with Cleeng to streamline operations, enhance data usability, and scale their motorsports streaming platform, ensuring seamless growth and improved subscriber retention. **Kamila Palka** · Feb 25, 2026](https://blog.cleeng.com/frdm-cleeng-migration-case-study)

### [![What can you do with free Cleeng plan](https://blog.cleeng.com/hubfs/what%20can%20you%20do%20with%20a%20free%20cleeng%20account.webp) Growth What Can You Do with a Free Cleeng Plan? A Complete Guide to Freemium Discover what you can do with the free Cleeng plan. Launch, test, and grow subscription services without upfront costs, managing up to 10,000 subscribers for free. **Kamila Palka** · Feb 23, 2026](https://blog.cleeng.com/free-cleeng-plan)

### [![H2 2025 Product Update: Retention, Speed, and MoR Excellence](https://blog.cleeng.com/hubfs/h2%202025%20product%20update%20cleeng.webp) Platform Infrastructure H2 2025 Product Update: Retention, Speed, and MoR Excellence Discover Cleeng's H2 2025 product updates focusing on retention, speed, and AI-powered subscription management for sustainable growth. **Damien Organ** · Feb 12, 2026](https://blog.cleeng.com/h2-2025-product-update)

### [![Subscriber Segmentation: How to Identify VIPs and Predict Churn](https://blog.cleeng.com/hubfs/Subscriber%20Segmentation%20blog.webp) Churn & Retention Subscriber Segmentation: How to Identify VIPs and Predict Churn Master subscriber segmentation for D2C brands to reduce churn and maximize CLV. Learn how to identify at-risk subscribers and nurture Champions. **Sebastian Boruch** · Feb 10, 2026](https://blog.cleeng.com/subscriber-segmentation)

### [![SOC 2 Type II Renewed: Cleeng’s Commitment to Data Security](https://blog.cleeng.com/hubfs/soc%202%20type%20ii%20certification%20cleeng.webp) Company News SOC 2 Type II Renewed: Cleeng’s Commitment to Data Security Cleeng has renewed the SOC 2 Type II certification for another consecutive year. See what this security report means for content providers and subscribers. **Donald Res** · Feb 6, 2026](https://blog.cleeng.com/soc-2-type-2-certification-confirms-cleengs-commitment-to-data-security)

### [![2026 Digital subscription benchmarks: revenue optimization](https://blog.cleeng.com/hubfs/subscription%20benchmarks%20revenue%20optimization.webp) Payments, Tax & Compliance Subscription Revenue Optimization: 4 Key Benchmarks for 2026 Growth Optimize your 2026 subscription revenue with key benchmarks and strategies for increasing ARPU, long commit rates, web channel share, and Lifetime Value Ratio. **Kamila Palka** · Feb 3, 2026](https://blog.cleeng.com/d2c-subscription-revenue-optimization-4-key-benchmarks-for-growth)

### [![Case Study: How Regional AI Reduced Fraud Costs by up to 97%](https://blog.cleeng.com/hubfs/how%20regional%20ai%20reduced%20fraud%20costs%20by%20up%20to%2097.webp) Payments, Tax & Compliance Case Study: How Regional AI Reduced Fraud Costs by up to 97% See how Cleeng's regional AI fraud detection reduces fraud costs globally, optimizing revenue and enhancing payment efficiency for subscription businesses. **Kamila Palka** · Jan 16, 2026](https://blog.cleeng.com/regional-ai-fraud-prevention-tool-case-study)

### [![Subscription Conversion Benchmarks: Key stats for 2026](https://blog.cleeng.com/hubfs/2026%20key%20subscription%20benchmarks%20acquisition%20and%20subscription%20conversion%20%20benchmarks.webp) Growth Subscription Conversion Benchmarks: 5 Key Stats for Better Acquisition Discover 5 key subscription conversion benchmarks for 2026. Compare your D2C brand's trial-to-paid rates and ARPT against market leaders to boost growth. **Kamila Palka** · Jan 14, 2026](https://blog.cleeng.com/subscription-conversion-benchmarks)

### [![How to Start a Digital Subscription Business in 2026 - a complete guide by Cleeng. Image showing a man sitting in front of a computer using Cleeng Pro to set up his subscription service. ](https://blog.cleeng.com/hubfs/how%20to%20start%20a%20subscription%20business%20in%202026.webp) Growth How to Start a Digital Subscription Business in 2026: A Complete Guide Starting a digital subscription service in 2026? Discover essential strategies, tech stacks and retention tactics to build, launch and scale your business. **Kamila Palka** · Dec 19, 2025](https://blog.cleeng.com/how-to-start-a-digital-subscription-business-in-2026)

### [![Cleeng CEO Reflects on Recent Innovation, AI, and What’s Ahead in 2026](https://blog.cleeng.com/hubfs/end%20of%20year%20gilles%20domartini%20cleeng.webp) Company News Cleeng CEO Reflects on Recent Innovation, AI, and What’s Ahead in 2026 Cleeng's CEO reflects on 2025's innovations, AI advancements, and 2026 plans, highlighting milestones and future plans in the D2C subscription landscape. **Cleeng** · Dec 17, 2025](https://blog.cleeng.com/cleeng-ceo-reflects-on-recent-innovation)

### [![Image showcasing the new subscriber segments and SAV framework introduced by Cleeng](https://blog.cleeng.com/hubfs/january%20churn%20subscriber%20segments.webp) Churn & Retention January Churn: Why Traditional RFM Metrics Will Fail You Learn how to prevent January subscriber churn using the SAV framework to better understand and retain your customers in a recurring revenue model. **Sebastian Boruch** · Dec 10, 2025](https://blog.cleeng.com/how-to-fight-january-churn-sav-segments)

### [![14 Dunning Best Practices to Boost Subscription Renewals](https://blog.cleeng.com/hubfs/dunning%20best%20practices.webp) Payments, Tax & Compliance 14 Dunning Best Practices to Boost Subscription Renewals Boost subscription renewals with 14 actionable dunning strategies to recover revenue, reduce churn, and build customer loyalty. **Kamila Palka** · Dec 1, 2025](https://blog.cleeng.com/dunning-best-practices)

### [![How to recover subscription payments with dunning settings: Cleeng image showing a recurring payment success rate of 96.8% and average retry success rate of 35%](https://blog.cleeng.com/hubfs/1200x630-3.png) Payments, Tax & Compliance How to Recover Subscription Payments with Dunning: Proven Strategies Optimize your subscription payment recovery with effective dunning settings. Learn how to reduce churn and boost revenue with Cleeng's advanced techniques. **Kamila Palka** · Nov 28, 2025](https://blog.cleeng.com/payment-recovery-strategy-dunning-settings)

### [![An image of a search bar with ](https://blog.cleeng.com/hubfs/2026%20d2c%20subscription%20trend%20predictions-1.webp) Company News Six D2C Subscription Trend Predictions for 2026 Discover six key trends shaping the D2C subscription economy in 2026, from AI-driven automation to modular monetization and community-driven growth. **Gilles Domartini** · Nov 20, 2025](https://blog.cleeng.com/2026-d2c-subscription-trend-predictions)

### [![Real-Time Fraud Detection: Building a Subscription Payment System](https://blog.cleeng.com/hubfs/real-time%20fraud%20detection.webp) Payments, Tax & Compliance Real-Time Fraud Detection: Building a Subscription Payment System Learn how to build a real-time fraud detection system for subscriptions. Discover the shift to pre-authorization checks and a multi-layered architecture with AI/ML. **Kamila Palka** · Nov 7, 2025](https://blog.cleeng.com/real-time-fraud-detection)

### [![An image of an open laptop and AI icon, banner for a blog post about detencting and preventing payment fraud in subscriptions](https://blog.cleeng.com/hubfs/how%20to%20prevent%20payment%20fraud%20in%20digital%20subscriptions%20cleeng.webp) Payments, Tax & Compliance Payment Fraud Prevention and Detection: Guide for Subscriptions Learn about payment fraud detection and prevention in digital subscriptions and discover proven strategies, ensuring your growth and customer trust. **Kamila Palka** · Oct 24, 2025](https://blog.cleeng.com/payment-fraud-detection-prevention)

### [![How to Build a High-Converting Subscription Payment Connector](https://blog.cleeng.com/hubfs/How%20to%20Build%20a%20High-Converting%20Subscription%20Payment%20Connector.webp) Payments, Tax & Compliance How to Build a High-Converting Subscription Payment Connector Learn how to build a high-converting subscription payment connector that maximizes growth, retention, and global scalability for your D2C business. **Maciej Stempniak** · Oct 8, 2025](https://blog.cleeng.com/how-to-build-a-subscription-payment-connector)

### [![D2C Subscription Model: How to Build a Future-Proof Subscription Platform](https://blog.cleeng.com/hubfs/how%20to%20build%20a%20d2c%20subscription%20model.webp) Growth D2C Subscription Model: How to Build a Future-Proof Subscription Platform The D2C subscription model is shifting from acquisition to retention. Learn the strategies D2C leaders must adopt to build lasting subscriber relationships. **Kamila Palka** · Sep 25, 2025](https://blog.cleeng.com/d2c-subscription-model-how-to-build-a-future-proof-subscription-platform)

### [![Retention Zone Live 2025: Key Learnings and Insights](https://blog.cleeng.com/hubfs/1201.png) Company News Retention Zone Live 2025: Key Learnings and Insights Discover expert insights on monetization, retention, and AI from Retention Zone Live 2025. Learn key strategies from industry leaders. **Kamila Palka** · Sep 19, 2025](https://blog.cleeng.com/retention-zone-live-2025-key-learnings-on-d2c-subscription)

### [![5 Elements for a Successful App Store to Web Subscription Transition](https://blog.cleeng.com/hubfs/the%20elements%20you%20need%20for%20a%20successful%20app%20store%20to%20web%20subscription%20transition%20(1).webp) Growth 5 Elements for a Successful App Store to Web Subscription Transition Moving from the app store to web subscriptions? Follow these 5 essential steps for a successful transition that boosts revenue and reduces churn. **Kamila Palka** · Sep 15, 2025](https://blog.cleeng.com/5-elements-for-a-successful-app-store-to-web-subscription-transition)

### [![Set Up or Migrate Your Subscription Service in Under 60 Minutes with Cleeng Pro](https://blog.cleeng.com/hubfs/Set%20Up%20or%20Migrate%20Your%20Subscription%20Service%20in%20Under%2060%20Minutes%20with%20Cleeng%20Pro.webp) Subscriber Management & Pricing Set Up or Migrate Your Subscription Service in Under 60 Minutes with Cleeng Pro Launch your subscription service in under 60 minutes with Cleeng Pro's all-in-one platform, designed to streamline setup, reduce costs, and enhance growth. **Kamila Palka** · Sep 3, 2025](https://blog.cleeng.com/set-up-or-migrate-your-subscription-service-in-under-60-minutes-with-cleeng-pro)

### [![Which Checkout Solution Works Best for Your Subscription Business?](https://blog.cleeng.com/hubfs/sdk%20vs%20hosted%20vs%20api%20checkout.webp) Platform Infrastructure Which Checkout Solution Works Best for Your Subscription Business? Compare checkout solutions for subscription businesses. See which fits your business persona—hosted checkout, SDK, or API—based on team size, goals, and technical needs. **Kamila Palka** · Aug 13, 2025](https://blog.cleeng.com/which-checkout-solution-works-best-for-your-subscription-business)

### [![H1 2025: Product Update - Powering Growth, Intelligence, and Subscriber Lifetime Value](https://blog.cleeng.com/hubfs/h1%20product%20updates.webp) Platform Infrastructure H1 2025: Product Update - Powering Growth, Intelligence, and Subscriber Lifetime Value Discover the 40+ new features and integrations in Cleeng's H1 2025 update, designed to optimize subscription growth, intelligence, and subscriber lifetime value. **Damien Organ** · Aug 4, 2025](https://blog.cleeng.com/h1-2025-product-update)

### [![How Generative AI Is Reshaping Subscription Data Strategy: AWS & Cleeng](https://blog.cleeng.com/hubfs/How%20Generative%20AI%20Is%20Reshaping%20Subscription%20Data%20Strategy%20AWS%20%20Cleeng.webp) Platform Infrastructure From Dashboards to Decisions: How Generative AI Is Reshaping Subscription Data Strategy: AWS & Cleeng Discover how Cleeng, powered by AWS, is revolutionizing subscription analytics with generative AI. Learn how to enhance retention and revenue. **Kamila Palka** · Aug 1, 2025](https://blog.cleeng.com/how-generative-ai-is-reshaping-subscription-data-strategy-aws-cleeng)

### [![why subscription setups shouldnt take weeks anymore](https://blog.cleeng.com/hubfs/why%20subscription%20setups%20shouldnt%20take%20weeks%20anymore.webp) Growth Why Subscription Setups Shouldn't Take Weeks Anymore Learn why slow subscription setups are no longer viable and how modern solutions like Cleeng enables faster, more efficient launches. **Kamila Palka** · Jul 24, 2025](https://blog.cleeng.com/why-subscription-setups-shouldnt-take-weeks-anymore)

### [![Low-Code Subscription Checkout: Launch in Minutes with Hosted Checkout](https://blog.cleeng.com/hubfs/1200x630-2.png) Growth Low-Code Subscription Checkout: Launch in Minutes with Hosted Checkout Deploy a fully customizable subscription checkout in minutes with Cleeng's Hosted Checkout. Zero maintenance, works with any tech stack. **Kamila Palka** · Jul 18, 2025](https://blog.cleeng.com/low-code-subscription-checkout-hosted-widgets)

### [![How to use subscription pauses to reduce churn and boost retention](https://blog.cleeng.com/hubfs/How%20to%20Use%20Subscription%20Pauses%20to%20Reduce%20Churn%20and%20Boost%20Retention.webp) Churn & Retention How to Use Subscription Pauses to Reduce Churn and Boost Retention Learn how subscription pauses can strengthen retention, reduce churn, and improve loyalty. Explore best practices to implement this powerful feature. **Kamila Palka** · Jul 8, 2025](https://blog.cleeng.com/how-to-use-subscription-pauses-to-reduce-churn-and-boost-retention)

### [![Tax calculation, collection, and remittance for d2c digital subscriptions](https://blog.cleeng.com/hubfs/Tax%20calculation%2c%20collection%2c%20and%20remittance%20for%20d2c%20digital%20subscriptions.webp) Payments, Tax & Compliance Tax Calculation, Collection & Remittance for D2C Digital Subscriptions: 2026 Guide Guide to tax calculation, collection, and remittance for D2C digital subscriptions in 2025. Learn how to stay compliant around the world. **Kamila Palka** · Jul 2, 2025](https://blog.cleeng.com/tax-calculation-collection-remittance-for-d2c-digital-subscriptions-guide)

### [![SkyHow Skyship Entertainment Turns YouTube Fans Into Paid Subscribers with a Smooth App Experience](https://blog.cleeng.com/hubfs/Skyship%20Entertainment%20Banner.png) Client Success Stories How Skyship Entertainment Turns YouTube Fans Into Paid Subscribers with a Smooth App Experience Learn how Skyship Entertainment turned YouTube fans into paid subscribers with a seamless app experience, driving significant growth and high conversions **Kirstin White** · Jun 16, 2025](https://blog.cleeng.com/how-skyship-entertainment-turns-youtube-fans-into-paid-subscribers-with-a-smooth-app-experience)

### [![10 Subscription Retention Metrics Digital Subscription Businesses Should Track ](https://blog.cleeng.com/hubfs/13%20Subscription%20Retention%20Metrics%20OTT%20Teams%20Should%20Follow%202.png) Churn & Retention 10 Most Important Metrics for Subscription Businesses to Track in 2026 Learn the 10 most important subscription KPIs for D2C growth in 2025—from CLV and MRR to churn and trial conversion. Includes formulas and expert tips. **Kamila Palka** · Jun 13, 2025](https://blog.cleeng.com/most-important-retention-metrics-digital-subscription-businesses)

### [![7 ways to improve subscriber conversion for health and fitness apps](https://blog.cleeng.com/hubfs/7%20Ways%20to%20Improve%20Subscriber%20Conversion%20Rates%20for%20Health%20and%20Fitness%20Apps%20(1).webp) Growth 7 Ways to Improve Subscriber Conversion Rates for Health and Fitness Apps Struggling with subscriber conversions? Use these 7 strategies to optimize your health and fitness app. Learn how to attract and convert more users today! **Kamila Palka** · Jun 9, 2025](https://blog.cleeng.com/7-ways-to-improve-subscriber-conversion-rates-for-health-and-fitness-apps)

### [![Why Local Payment Methods Are Key to Global Subscription Growth](https://blog.cleeng.com/hubfs/1200x630.png) Payments, Tax & Compliance Why Local Payment Methods Are Key to Global Subscription Growth Learn why local payment methods are key to global subscription growth and how to integrate them for higher conversion rates and enhanced customer trust. **Kamila Palka** · Jun 2, 2025](https://blog.cleeng.com/local-payment-methods-for-global-subscription-growth)

### [![What is Involuntary Churn & How to Prevent Lost Revenue from Failed Payments](https://blog.cleeng.com/hubfs/what%20is%20involuntary%20churn%20rate-1.webp) Payments, Tax & Compliance What is Involuntary Churn & How to Prevent Lost Revenue from Failed Payments Learn how to prevent involuntary churn and protect your subscription revenue with optimized payment recovery strategies and intelligent payment routing. **Kamila Palka** · May 23, 2025](https://blog.cleeng.com/involuntary-churn-how-to-prevent-lost-revenue-from-failed-subscription-payments)

### [![Apple’s iOS Payment Rules: Impact on Mobile Revenue & Why Web Payments Win](https://blog.cleeng.com/hubfs/Apple%E2%80%99s%20iOS%20Payment%20Rules_.webp) Payments, Tax & Compliance Apple’s iOS Payment Rules: Impact on Mobile Revenue & Why Web Payments Win Explore the implications of the latest iOS ruling for developers and how integrating web payments can unlock new revenue opportunities for mobile apps. **Kamila Palka** · May 19, 2025](https://blog.cleeng.com/apples-ios-payment-rules-impact-on-mobile-revenue-why-web-payments-win)

### [![How Adyen’s Real-Time Account Updater Reduces Subscriber Churn](https://blog.cleeng.com/hubfs/Imported_Blog_Media/checkout.jpg) Payments, Tax & Compliance How Adyen’s Real-Time Account Updater Reduces Subscriber Churn Cleeng has activated Adyen’s built-in Real-Time Account Updater to improve payment authorizations and decrease involuntary churn. **Kamila Palka** · May 19, 2025](https://blog.cleeng.com/adding-adyens-real-time-card-updater-to-tackle-involuntary-churn)

### [![What is ARPU (Average Revenue Per User)?](https://blog.cleeng.com/hubfs/what%20is%20arpu%20average%20revenue%20per%20user%20cleeng.webp) Churn & Retention What is ARPU (Average Revenue Per User)? Key Subscriber Metrics Explained Learn what ARPU is and how Average Revenue Per User can transform your subscription business strategy with tips for calculation, tracking and optimization. **Kamila Palka** · May 15, 2025](https://blog.cleeng.com/what-is-average-revenue-per-user-arpu-explained)

### [![How to Drive Retention & Growth with In-Product Subscriber Engagement](https://blog.cleeng.com/hubfs/How%20to%20Drive%20Retention%20and%20Growth%20with%20In-Product%20Subscriber%20Engagement.webp) Subscriber Management & Pricing How to Drive Retention & Growth with In-Product Subscriber Engagement Boost retention and engagement with Cleeng’s subscriber engagement layer. Discover how personalization and real-time nudges lower churn and drive growth. **Anna Sobiak** · May 5, 2025](https://blog.cleeng.com/how-to-drive-retention-growth-with-in-product-subscriber-engagement)

### [![How Subscription Payment Performance Analytics Boosts Revenue](https://blog.cleeng.com/hubfs/How%20Subscription%20Payment%20Performance%20Analytics%20Boosts%20Revenue.webp) Payments, Tax & Compliance How Subscription Payment Performance Analytics Boosts Revenue Discover the new Merchant Performance Dashboard and learn how it can help you boost and optimize subscription revenue. **Kamila Palka** · Apr 29, 2025](https://blog.cleeng.com/how-subscription-payment-performance-analytics-boosts-revenue)

### [![How to reduce OTT churn rates with Machine Learning](https://blog.cleeng.com/hubfs/Blog%20posts/How%20to%20reduce%20OTT%20churn%20with%20machine%20learning.jpg) Churn & Retention How to Reduce D2C Subscription Churn with AI - Tips, Ideas & Examples Reduce subscription churn with machine learning. Learn how to identify at-risk subscribers, predict churn and take proactive measures to improve retention. **Kirstin White** · Apr 24, 2025](https://blog.cleeng.com/how-to-reduce-subscription-churn-with-ai)

### [![Third-party integrations for subscriptions](https://blog.cleeng.com/hubfs/Third-Party%20Integrations%20for%20Subscriptions%20Cleeng-1.webp) Growth Third-Party Integrations for Digital Subscriptions: Guide Simplify third-party integrations for your subscription platform. Learn how Cleeng’s Integration Hub reduces complexity, saves time, and empowers growth. **Kamila Palka** · Apr 23, 2025](https://blog.cleeng.com/third-party-integrations-for-digital-subscriptions-guide)

### [![Simplifying connected TV billing](https://blog.cleeng.com/hubfs/Simplifying%20connected%20tv%20billing%20cleeng.webp) Churn & Retention Simplifying Connected TV Billing: How to Reduce Churn in the CTV Market The CTV market is growing fragmented, particularly when it comes to billing. Learn how Cleeng's Multi-Channel Billing streamlines the process, offering a more efficient solution. **Kamila Palka** · Apr 4, 2025](https://blog.cleeng.com/connected-tv-billing-how-to-reduce-churn-stay-ahead-in-the-ctv-market)

### [![Redefining Subscription Analytics: One Dashboard, Complete Visibility](https://blog.cleeng.com/hubfs/Redefining%20Subscription%20Analytics%20One%20Dashboard%2c%20Complete%20Visibility%20(1).webp) Platform Infrastructure Redefining Subscription Analytics: One Dashboard, Complete Visibility Gain complete visibility into subscriber data, support insights, and payment performance with Cleeng's Hi5 and Merchant dashboards. **Kamila Palka** · Mar 31, 2025](https://blog.cleeng.com/redefining-subscription-analytics-one-dashboard-complete-visibility)

### [![Simplify subscription support with Hi5 Analytics Dashboard](https://blog.cleeng.com/hubfs/subscription%20support%20analytics%20dashboard%20cleeng.webp) Customer Support Simplify Subscription Support with the Hi5 Analytics Dashboard New Customer Support Analytics Dashboard! Gain real-time insights into ticketing, Help Center, and customer engagement to improve retention and workflows. **Kamila Palka** · Mar 24, 2025](https://blog.cleeng.com/subscription-support-analytics-dashboard)

### [![Discover AI-Driven Subscriber Retention: Meet Cleeng at NAB2025](https://blog.cleeng.com/hubfs/Blog%20posts/visual-NAB-2025-BLOG%20(1).webp) Company News Cleeng at NAB Show 2025: The AI-Driven Future of Subscriber Retention Meet Cleeng at Booth W4002 at NAB 2025 and discover how our AI-powered subscriber retention solutions reduce churn and optimize payments for D2C platforms. **Kamila Palka** · Mar 18, 2025](https://blog.cleeng.com/cleeng-at-nab-show-2025)

### [![Simplify Multi-Channel Billing and Future-Proof Your Digital Subscription with Cleeng](https://blog.cleeng.com/hubfs/Simplify%20Multi-Channel%20Billing%20and%20Future-Proof%20Your%20Digital%20Subscriptions.webp) Payments, Tax & Compliance Simplify Payment Management: Multi-Channel Billing for Subscriptions Discover how Multi-Channel Billing can simplify payment processes, enhance customer experience, and drive growth for digital subscription services. **Kamila Palka** · Mar 17, 2025](https://blog.cleeng.com/multi-channel-billing-digital-subscriptions)

### [![Beginner's guide to subscriber management systems](https://blog.cleeng.com/hubfs/Beginners%20Guide%20to%20Subscriber%20Management%20Systems.webp) Subscriber Management & Pricing What is a Subscriber Management System? All You Need to Know Discover what a subscriber management system is and how it can enhance customer experience, streamline operations and drive growth for subscription brands. **Kamila Palka** · Mar 11, 2025](https://blog.cleeng.com/an-introductory-field-guide-to-subscriber-retention-management)

### [![Benefits of integrated subscriber retention management](https://blog.cleeng.com/hubfs/Benefits%20of%20integrated%20subscriber%20retention%20management.webp) Churn & Retention Subscriber Lifecycle: Benefits of an Integrated Retention Management System See all the benefits of Cleeng's Subscriber Retention Management (SRM®) & how it empowers D2C subscription businesses to manage the subscriber lifecycle from one single platform. **Kamila Palka** · Mar 10, 2025](https://blog.cleeng.com/benefits-of-integrated-retention-management-system)

### [![How to retin subscribers for d2c subscription services](https://blog.cleeng.com/hubfs/How%20to%20retain%20subscribers%20cleeng.webp) Churn & Retention 5 Strategies to Retain Subscribers for Your D2C Subscription Discover five actionable strategies to cultivate customer loyalty in the highly competitive OTT industry. **Kirstin White** · Mar 7, 2025](https://blog.cleeng.com/how-to-retain-subscribers)

### [![what is recurring billing by cleeng](https://blog.cleeng.com/hubfs/What%20is%20Recurring%20Billing.webp) Payments, Tax & Compliance What is Recurring Billing? Definition, Models, and Examples Discover how recurring billing models benefit both businesses and customers. Streamline payments, boost revenue, and improve customer experience. **Kirstin White** · Mar 6, 2025](https://blog.cleeng.com/what-is-recurring-billing)

### [![World Health Day Marketing Tips for Health, Fitness & Well-Being Apps](https://blog.cleeng.com/hubfs/Celebrate%20World%20Health%20Day%20%26%20Reach%20New%20Subscribers_.webp) Growth How to Celebrate World Health Day & Attract New Subscribers for Mobile Apps Discover effective tips to boost subscribers for your health & fitness mobile app this World Health Day. Engage users & drive sales with proven strategies! **Kamila Palka** · Feb 27, 2025](https://blog.cleeng.com/world-health-day-marketing-tips-for-health-fitness-well-being-apps)

### [![How to grow subscriber engagement and satisfaction](https://blog.cleeng.com/hubfs/How%20to%20grow%20subscriber%20engagement.webp) Churn & Retention 6 Tips to Grow Subscriber Engagement and Satisfaction with Examples Discover 6 proven tips to increase engagement and satisfaction for your D2C digital subscribers, helping you improve retention and reduce churn. **Kirstin White** · Feb 24, 2025](https://blog.cleeng.com/quality-of-experience-grow-subscriber-engagement-and-satisfaction)

### [![Coupon Campaigns for Subscriptions: How Discount Codes Boost Retention](https://blog.cleeng.com/hubfs/How%20to%20Boost%20Subscriber%20Retention%20with%20Coupons.webp) Churn & Retention Coupon Campaigns for Subscriptions: How Discount Codes Boost Retention Learn how to use discount coupons and codes to retain your subscribers. We dive into different coupon types, techniques, and strategies that boost ROI. **Kirstin White** · Feb 20, 2025](https://blog.cleeng.com/boost-customer-retention-metrics-with-coupons)

### [![Web Payments for Mobile Apps: A Smarter Way to Increase Subscription Revenue](https://blog.cleeng.com/hubfs/How%20to%20Use%20Web%20Payments%20for%20Mobile%20Subscriptions%20to%20Maximize%20Revenue%20(1).webp) Payments, Tax & Compliance Web Payments for Mobile Apps: A Smarter Way to Increase Subscription Revenue See why web payments are the smart alternative for mobile subscription apps. Discover how to save on fees and create strong relationships with subscribers. **Kamila Palka** · Feb 17, 2025](https://blog.cleeng.com/web-payments-for-mobile-apps-a-smarter-way-to-increase-subscription-revenue)

### [![How to Use Subscription Analytics for Growth, Retention & Churn Prevention](https://blog.cleeng.com/hubfs/How%20to%20Use%20Subscription%20Analytics%20for%20Growth%2c%20Retention%20%26%20Churn%20Prevention.webp) Churn & Retention How to Use Subscription Analytics for Growth, Retention & Churn Prevention Grow your D2C business with subscription analytics. Uncover key metrics, strategies to reduce churn, and actionable insights for long-term growth. **Kamila Palka** · Feb 12, 2025](https://blog.cleeng.com/what-is-subscription-analytics-how-it-facilitates-growth-retention)

### [![Offer localization and multi-channel pricing for digital subscriptions](https://blog.cleeng.com/hubfs/Multi-Currency%20Pricing%20for%20Global%20Subscriptions.webp) Subscriber Management & Pricing How Offer Localization & Multi-Currency Pricing Boost Revenue Boost subscription reach with multi-currency pricing. Learn how offer localization improves user experience, boosts engagement & streamlines operations. **Kirstin White** · Feb 11, 2025](https://blog.cleeng.com/offer-localization-multi-currency-pricing-for-subscriptions)

### [![What is a Merchant of Record](https://blog.cleeng.com/hubfs/what%20is%20a%20merchant%20of%20record.webp) Payments, Tax & Compliance What is a Merchant of Record? Why Subscription Businesses Need a MoR Solution Learn how a Merchant of Record (MoR) helps subscription businesses manage global taxes, recurring payments, and compliance, while saving time and money. **Kamila Palka** · Jan 31, 2025](https://blog.cleeng.com/what-is-a-merchant-of-record)

### [![How to win back lost subscribers](https://blog.cleeng.com/hubfs/How%20Offer%20Downgrades%20Prevent%20Subscription%20Cancellations%20%26%20Boost%20Trust@2x%20(1)%20(1).webp) Churn & Retention How to Win Back Lost Subscribers: Campaign Examples and Strategies Struggling with churn? Learn how to win back lost subscribers with proven techniques like personalized outreach, incentives, and re-engagement campaigns. **Kamila Palka** · Jan 23, 2025](https://blog.cleeng.com/how-to-win-back-lost-subscribers-campaign-examples-and-strategies)

### [![Blog post banner for an article titled ](https://blog.cleeng.com/hubfs/What%20Is%20OTT%20Monetization_%20All%20You%20Need%20to%20Know.webp) Subscriber Management & Pricing What is OTT Monetization? Models, Strategy & All You Need to Know in 2026 Explore strategies to optimize OTT monetization through SVOD, AVOD, TVOD & hybrid models. Boost revenue and improve user satisfaction today! **Kirstin White** · Jan 17, 2025](https://blog.cleeng.com/ott-monetization)

### [![How Offer Downgrades Prevent Subscription Cancellations & Boost Trust](https://blog.cleeng.com/hubfs/How%20Offer%20Downgrades%20Prevent%20Subscription%20Cancellations%20%26%20Boost%20Trust.webp) Churn & Retention How Offer Downgrades Prevent Subscription Cancellations & Boost Trust Prevent digital subscription cancellations with flexible plans & offer downgrades. Explore strategies to maintain revenue & improve customer satisfaction. **Kamila Palka** · Jan 10, 2025](https://blog.cleeng.com/how-to-re-engage-subscribers-at-the-cancellation-stage)

### [![2024 in Numbers: Cleeng's Year of Innovation and Excellence](https://blog.cleeng.com/hubfs/Cleeng-wrapped-blog%20(2).png) Company News 2024 in Numbers: Cleeng's Year of Innovation and Excellence Discover Cleeng's 2024: 40% transaction growth, AI-powered support, and 7 product innovations driving retention, revenue, and subscriber experience. **Kamila Palka** · Dec 18, 2024](https://blog.cleeng.com/2024-in-numbers-cleengs-year-of-innovation-and-excellence)

### [![A closer look at Cleeng’s user-friendly UI updates](https://blog.cleeng.com/hubfs/UI%20Updates%20for%20Smoother%20Workflows.png) Company News A closer look at Cleeng’s user-friendly UI updates Explore Cleeng’s UI updates, boosting workflow efficiency and giving developers intuitive tools to future-proof streaming services. **Michal Rydz** · Nov 14, 2024](https://blog.cleeng.com/a-closer-look-at-cleengs-developer-friendly-ui-updates)

### [![Navigating Peak Seasons in D2C Subscription: Retain Customers and Reduce Churn with Hi5](https://blog.cleeng.com/hubfs/Hi5-Navigating%20Peak%20Seasons%20in%20OTT%20(2).png) Customer Support Navigating Peak Seasons in D2C Subscription: Retain Customers and Reduce Churn with Hi5 Protect your platform during peak OTT seasons with Hi5’s 24/7 scalable support, real-time analytics, and AI chatbots to keep viewers happy and engaged. **Sonia Zieleniewska** · Oct 24, 2024](https://blog.cleeng.com/navigating-peak-seasons-in-ott-engage-viewers-and-reduce-churn-with-hi5)

### [![Driving Streaming Profitability: Key Insights from New D2C Research](https://blog.cleeng.com/hubfs/OMDIA-Ebook-v2%20(2).png) Churn & Retention Driving Streaming Profitability: Key Insights from New D2C Research Discover insights from the latest Omdia research on how hybrid monetization, AI, and personalization help reduce churn and boost streaming profitability. **Kinzal Jalan** · Oct 16, 2024](https://blog.cleeng.com/driving-streaming-profitability-key-insights-from-new-d2c-research)

### [![Redefine Sports Streaming Success: Meet Cleeng at Sportel Monaco 2024](https://blog.cleeng.com/hubfs/Blog%20(1).png) Company News Redefine Sports Streaming Success: Meet Cleeng at Sportel Monaco 2024 Join Cleeng at Sportel to discover how the SRMⓇ suite can help you drive D2C innovation and succeed in the complex sports streaming ecosystem. **Kirstin White** · Oct 9, 2024](https://blog.cleeng.com/redefine-sports-streaming-success-meet-cleeng-at-sportel-monaco)

### [![Volleyball World Launches D2C Service Internationally with Cleeng's Retention Suite](https://blog.cleeng.com/hubfs/Cleeng%20x%20Volleyball%20World%20-%20VBTV.png) Client Success Stories Volleyball World Launches D2C Service Internationally with Cleeng's Retention Suite Volleyball World expands its D2C platform globally with Cleeng’s SRM suite, boosting retention, optimizing payments, and delivering top fan experiences. **Kirstin White** · Oct 3, 2024](https://blog.cleeng.com/volleyball-world-launches-d2c-service-internationally-with-cleeng)

### [![Streamline Support and Boost Retention with the Hi5 AI Chatbot](https://blog.cleeng.com/hubfs/Hybrid_monetization-Newsletter-Title-1%20(1).png) Customer Support Streamline Support and Boost Retention with the Hi5 AI Chatbot Cleeng presents new AI Chatbot from Hi5 - Miles! Check out the tool that helps with subscriber retention process. **Elle Alviso** · Sep 27, 2024](https://blog.cleeng.com/meet-miles-cleengs-new-ai-chatbot-from-hi5)

### [![IBC 2024: Spotlight on AI, Retention, and more](https://blog.cleeng.com/hubfs/Blog-conference-video-horizontal-IBC-2024.png) Company News IBC 2024: Spotlight on AI, Retention, and more Missed IBC 2024? Check out all the highlights, find out about AI, retention and much more **Kirstin White** · Sep 19, 2024](https://blog.cleeng.com/ibc-2024-spotlight-on-ai-retention-and-more)

### [![Introducing ChurnIQ AI-ssistant: Generate instant insights with AI](https://blog.cleeng.com/hubfs/Blog-ChurnIQ-AI-ssistant.png) Churn & Retention Introducing ChurnIQ AI-ssistant: Generate instant insights with AI Meet ChurnIQ AI-Assistant, an innovative AI-powered tool tailored to help you extract precise answers from data without requiring deep analytics expertise. **Sebastian Boruch** · Sep 13, 2024](https://blog.cleeng.com/introducing-churniq-ai-assistant-unlock-the-power-of-your-data-with-ai)

### [![Jme Hits Record KPIs with Cleeng’s Fraud Prevention & Cost-Efficient Billing](https://blog.cleeng.com/hubfs/Jme%20+%20Cleeng%20success%20story%20with%20Merchant.png) Client Success Stories Jme Hits Record KPIs with Cleeng’s Fraud Prevention & Cost-Efficient Billing Learn how Cleeng helps Jme transform its billing processes and achieve exceptional payment and cost-efficiency with Cleeng's Merchant of Record solution. **Kirstin White** · Aug 30, 2024](https://blog.cleeng.com/jme-hits-record-kpis-with-cleengs-fraud-prevention-and-cost-efficient-billing)

### [![How Newsmax+ Exceeded 150K Subscribers in 30 Days & Retained Over 85%](https://blog.cleeng.com/hubfs/Newsmax+.png) Client Success Stories How Newsmax+ Exceeded 150K Subscribers in 30 Days & Retained Over 85% Newsmax acquired over 150K subscribers within the first month and retained over 85% of them. Find out what's behind their noteworthy performance. **Kirstin White** · Aug 19, 2024](https://blog.cleeng.com/how-newsmax-exceeded-150k-subscribers-in-30-days-and-retained-over-85)

### [![Flexible, effortless data personalization awaits with all-new ChurnIQ Studio](https://blog.cleeng.com/hubfs/Blog-ChurnIQ-Studio.png) Churn & Retention Flexible, effortless data personalization awaits with all-new ChurnIQ Studio Here's a peek into ChurnIQ Studio: the answer to unparalleled data freedom and the ability to act on insights. **Sebastian Boruch** · Aug 13, 2024](https://blog.cleeng.com/choose-data-freedom-flexibility-for-ott-success-with-churniq-studio)

### [![Want to accelerate your D2C streaming innovation? Meet Cleeng at IBC 2024](https://blog.cleeng.com/hubfs/ibc%202024.png) Company News Want to accelerate your D2C streaming innovation? Meet Cleeng at IBC 2024 As priorities shift from subscriber acquisition to profitability, innovation becomes paramount. Meet Cleeng at IBC to explore how to innovate with SRM® suite? **Kirstin White** · Aug 6, 2024](https://blog.cleeng.com/want-to-accelerate-your-d2c-streaming-innovation-meet-cleeng-at-ibc-2024)

### [![MENA broadcasters share roundtable insights on innovation and profitability](https://blog.cleeng.com/hubfs/BroadcastPRO.png) Churn & Retention MENA broadcasters share roundtable insights on innovation and profitability Explore highlights of the recent Broadcast Pro x Cleeng roundtable to discover first-hand insights into innovating & driving streaming profitability. **Benedicte Guichard** · Jul 25, 2024](https://blog.cleeng.com/mena-broadcasters-share-techniques-to-innovate-drive-profitability)

### [![Mastering OTT Subscription Management: Strategies for Success](https://blog.cleeng.com/hubfs/blog-subscription-management-1.png) Subscriber Management & Pricing Mastering OTT Subscription Management: Strategies for Success Explore everything you need to know about subscription management for OTT platforms and how can implement it to perfection.  **Kirstin White** · Jul 24, 2024](https://blog.cleeng.com/mastering-ott-subscription-management-strategies-for-success)

### [![How to provide excellent OTT customer support with cost efficiency?](https://blog.cleeng.com/hubfs/visual-M%26E%20industry%20celebrates%20the%20Subscriber%20Retention%20Management%20suite%20for%20excellence-1.png) Customer Support How to provide excellent OTT customer support with cost efficiency? Ensuring OTT support costs are sustainable is critical to retaining profitability as a broadcaster. Explore leading broadcasters' approaches in this blog. **Kinzal Jalan** · Jun 5, 2024](https://blog.cleeng.com/how-to-provide-excellent-ott-customer-support-with-cost-efficiency)

### [![M&E industry celebrates the Subscriber Retention Management® suite for excellence](https://blog.cleeng.com/hubfs/visual-M%26E%20industry%20celebrates%20the%20Subscriber%20Retention%20Management%20suite%20for%20excellence.png) Company News M&E industry celebrates the Subscriber Retention Management® suite for excellence What are broadcasters gaining using Cleeng's solutions? What's behind the M&E recognitions? Read on to find out. **Kirstin White** · Jun 4, 2024](https://blog.cleeng.com/me-industry-celebrates-the-subscriber-retention-management-suite-for-excellence)

### [![Earning the DPP Committed to Sustainability Badge](https://blog.cleeng.com/hubfs/visual-18%20Committed%20to%20Sustainability%20Badge-10.png) Company News Earning the DPP Committed to Sustainability Badge The DPP Committed to Sustainability badge symbolizes our dedication to sustainable practices while striving for excellence. Here's what we've been doing **Benedicte Guichard** · May 23, 2024](https://blog.cleeng.com/earning-the-dpp-committed-to-sustainability-badge)

### [![NFL experts spill strategies and partnerships behind their success](https://blog.cleeng.com/hubfs/NFL%201200x628%20(Cross-channel).png) Client Success Stories NFL experts spill strategies and partnerships behind their success Explore the NFL's journey into D2C streaming with insights from industry experts. Learn strategies for success in fan engagement and subscriber retention! **Kirstin White** · May 6, 2024](https://blog.cleeng.com/inside-the-huddle-key-takeaways-from-the-backstory-of-nfl)

### [![Unlock D2C streaming growth in MENA - Meet with Cleeng at CABSAT 2024](https://blog.cleeng.com/hubfs/Group%2013138%20(1).png) Company News Unlock D2C streaming growth in MENA - Meet with Cleeng at CABSAT 2024 Cleeng to attend CABSAT, sharing insights on boosting OTT profitability through optimized subscriber journeys, payments, retention and cost efficiency. **Benedicte Guichard** · May 2, 2024](https://blog.cleeng.com/unlock-d2c-streaming-growth-in-mena-meet-with-cleeng-at-cabsat-2024)

### [![how to run your ott service in multiple locations](https://blog.cleeng.com/hubfs/How%20to%20improve%20conversion%20with%20free%20trials.jpg) Subscriber Management & Pricing Free Trials for Digital Subscriptions: How to Maximize Conversions Learn all about free trials for digital subscriptions and discover all the benefits of implementing free trial conversion strategies. Pro tips and examples. **Kirstin White** · Apr 22, 2024](https://blog.cleeng.com/boost-subscriber-conversion-rates-with-free-trials)

### [![how to run your ott service in multiple locations](https://blog.cleeng.com/hubfs/visual-How%20to%20Run%20Your%20OTT%20Service%20in%20Multiple%20Locations.png) Subscriber Management & Pricing How to Run Your OTT Service in Multiple Locations Want to run an OTT service in multiple locations? Check out this guide for a successful headstart. **Kirstin White** · Apr 2, 2024](https://blog.cleeng.com/subscriber-management-solutions-for-international-ott-service)

### [![Kill costs & boost OTT revenues with payments using Merchant](https://blog.cleeng.com/hubfs/Cleeng%20-%20Merchant%20banner.png) Payments, Tax & Compliance Kill costs & boost OTT revenues with payments using Merchant OTT payment processing is complex and tricky. Find out how Merchant can help you streamline this for success and boost ROI. **Enzo Bermond** · Apr 2, 2024](https://blog.cleeng.com/kill-costs-boost-ott-revenues-with-payments-using-merchant)

### [![Transform D2C Subscription customer care frustration into retention using Hi5](https://blog.cleeng.com/hubfs/Cleeng%20-%20Hi5%20banner.png) Customer Support Transform D2C Subscription customer care frustration into retention using Hi5 Find out how Hi5 is revolutionizing OTT customer care while transforming challenges into growth opportunities. **Sonia Zieleniewska** · Apr 2, 2024](https://blog.cleeng.com/transform-ott-customer-care-frustration-into-retention-using-hi5)

### [![Boost Subscriber Retention Using Churn Analytics from ChurnIQ](https://blog.cleeng.com/hubfs/Cleeng%20-%20ChurnIQ%20banner.png) Churn & Retention Boost Subscriber Retention Using Churn Analytics from ChurnIQ ChurnIQ is a customer retention tool to reduce churn, improve customer loyalty, & increase revenue. Get valuable insights & personalized recommendations. **Sebastian Boruch** · Mar 29, 2024](https://blog.cleeng.com/churniq-to-boost-customer-loyalty-and-improve-retention)

### [![How to Increase CLV with Recurring Subscription Billing](https://blog.cleeng.com/hubfs/What%20is%20SVOD.png) Subscriber Management & Pricing What is SVOD? A Guide to Subscription Video On Demand Services Unlock the world of Subscription Video On Demand (SVOD) with our comprehensive guide. Discover what SVOD is and how it works, and explore the top services in this booming industry. **Kirstin White** · Mar 19, 2024](https://blog.cleeng.com/what-is-svod)

### [![Value for Money: A Safe Bet to Beat Subscriber Churn](https://blog.cleeng.com/hubfs/Subscription%20Cancellation%20crop.jpg) Churn & Retention Value for Money: A Safe Bet to Beat Subscriber Churn The OTT industry continues to grow, but so do churn rates. Studies reveal what causes the most subscriber churn. What is it, and what can you do? **Kirstin White** · Feb 13, 2024](https://blog.cleeng.com/value-for-money-plays-a-key-role-as-ott-evolves-to-tackle-churn)

### [![Quick How-to Guide to US Tax Management for OTT Services](https://blog.cleeng.com/hubfs/Cleeng%20US%20Tax%20Management.png) Payments, Tax & Compliance Quick How-to Guide to US Tax Management for OTT Services Taxation is starting to evolve with the new way of consuming video content. This creates challenges for OTT services in the US. **Luc Bleylevens** · Feb 6, 2024](https://blog.cleeng.com/tax-management-usa-ott-service)

### [![RED+ Uses Subscriber Analytics to Fuel 504% Annual MRR Growth](https://blog.cleeng.com/hubfs/Cleeng%20and%20RED%20-%20504%25%20annual%20MRR%20growth.png) Client Success Stories RED+ Uses Subscriber Analytics to Fuel 504% Annual MRR Growth RED+ grew their Monthly Recurring Revenue by 504% within one year of working with Cleeng. Where is this growth coming from? Let’s find out. **Kirstin White** · Jan 23, 2024](https://blog.cleeng.com/red-uses-ott-analytics-to-fuel-504-annual-mrr-growth)

### [![Cleeng CEO predicts hybrid models, cost control & actionability in 2024](https://blog.cleeng.com/hubfs/2024%20Outlook%20piece%20Gilles%20play%20sign.jpg) Company News Cleeng CEO predicts hybrid models, cost control & actionability in 2024 As we kick off 2024, the Cleeng CEO, took the time to share some highlights from previous months and predictions for the coming year. **Benedicte Guichard** · Jan 18, 2024](https://blog.cleeng.com/cleeng-ceo-predicts-hybrid-models-cost-control-actionability-in-2024)

### [![Streamline OTT Checkout Experiences with Merchant](https://blog.cleeng.com/hubfs/Blog%20posts/Streamline-OTT-Checkout-Experiences-with-Merchant.jpg) Payments, Tax & Compliance Streamline OTT Checkout Experiences with Merchant OTT checkout experiences are a critical milestone in a subscriber journey. We show you how you can streamline your OTT checkout experiences with Merchant. **Kirstin White** · Jan 16, 2024](https://blog.cleeng.com/optimize-checkout-experiences-merchant)

### [![Pay TV Revenue is Dropping: Root Causes and Solutions](https://blog.cleeng.com/hubfs/Blog%20posts/PayTV-Revenue-is-Dropping-Root-Causes-and-Solutions.jpg) Churn & Retention Pay TV Revenue is Dropping: Root Causes and Solutions Global Pay TV revenue growth is dropping at a steep pace. We analyze the causes and provide solutions for Pay TV services do to fight churn and grow ARPU. **Kirstin White** · Jan 9, 2024](https://blog.cleeng.com/pay-tv-revenue-dropping-causes-and-solutions)

### [![No optimized Mobile Checkout Experience, no growth](https://blog.cleeng.com/hubfs/Blog%20posts/No-optimized-Mobile-Checkout-Experience-no-growth.jpg) Payments, Tax & Compliance No Optimized Mobile Checkout Experience, No Growth How optimized is the checkout experience you provide your subscribers and prospective subscribers on mobile? We show you the ropes. **Kirstin White** · Jan 2, 2024](https://blog.cleeng.com/optimize-mobile-checkout-experience)

### [![Multi-Tenant SaaS: The answer to cost savings & efficient scaling in D2C streaming](https://blog.cleeng.com/hubfs/visual-14-Multi-Tenant%20SaaS_The%20answer%20to%20cost%20savings%20%26%20efficient%20scaling%20in%20DTC%20streaming-1%20(1).png) Growth Multi-Tenant SaaS: The answer to cost savings & efficient scaling in D2C streaming Using multi-tenant SaaS models to back your OTT Subscriber Management System can help you grow and scale your platform. Find out how. **Kirstin White** · Dec 20, 2023](https://blog.cleeng.com/multi-tenant-saas-the-answer-to-cost-savings-efficient-scaling-in-d2c-streaming)

### [![TOD is Future-Proofing Its Streaming Experience With Cleeng](https://blog.cleeng.com/hubfs/Tod%20blog%20banner.png) Client Success Stories TOD is Future-Proofing Its Streaming Experience With Cleeng TOD has partnered with Cleeng to revamp their OTT platform. Find out how the project will serve TOD's growth & bring a greater experience to customers. **Kirstin White** · Dec 19, 2023](https://blog.cleeng.com/tod-is-future-proofing-its-streaming-experience-with-cleeng)

### [![Unwrap the Value of Gift Subscriptions in OTT Streaming](https://blog.cleeng.com/hubfs/Gift%20subscribtions.png) Subscriber Management & Pricing Unwrap the Value of Gift Subscriptions in OTT Streaming Gift subscriptions empower SVOD broadcasters to boost customer acquisition, engagement, and retention. Explore how you can unwrap their value using Cleeng. **Adrianna Radzikowska** · Dec 14, 2023](https://blog.cleeng.com/unwrap-the-value-of-gift-subscriptions-in-ott-streaming)

### [![Increase Retention with OTT segments](https://blog.cleeng.com/hubfs/Blog%20posts/Churn-Management-Increase-Retention-with-OTT-segments.jpg) Churn & Retention Churn Management: Increase Retention with D2C Segments Customers demand personalized experiences. This article explores four types of OTT segments you should consider to fight churn and grow your revenue. **Kirstin White** · Dec 7, 2023](https://blog.cleeng.com/increase-retention-ott-subscriber-segments)

### [![Cleeng is ](https://blog.cleeng.com/hubfs/_RPL0859.jpg) Company News Cleeng is "Culturing Success" with a trip to Rome This November, about 80 members from the Cleeng team gathered in Rome for our Annual Reunion. Check out the highlights. **Benedicte Guichard** · Dec 1, 2023](https://blog.cleeng.com/we-cleengers-are-culturing-success-in-rome)

### [![Grow your OTT sports service with Subscriber Retention Management](https://blog.cleeng.com/hubfs/1%2c100.png) Churn & Retention Pocket guide to subscriber retention for OTT sports services The live sports industry is growing quickly. This guide explores the best practices for OTT sports teams to improve customer retention. **Kirstin White** · Nov 29, 2023](https://blog.cleeng.com/grow-your-sports-streaming-platform-with-subscriber-retention-management)

### [![Customized Transactional Emails: An under-utilized engagement tool](https://blog.cleeng.com/hubfs/visual%206-Customize%20your%20transactional%20emails%20to%20drive%20engagement%20v1.png) Churn & Retention Customized Transactional Emails: An under-utilized engagement tool Customized transactional emails are a great customer engagement tool. Read on for ways to stay on top of your OTT engagement game using emails. **Adrianna Radzikowska** · Nov 27, 2023](https://blog.cleeng.com/customized-transactional-emails-an-under-utilized-engagement-tool)

### [![Q4 2023 - Media & Entertainment Trends Reveal Industry Focus on ROI](https://blog.cleeng.com/hubfs/DTVE%20CEO%20Interview.png) Company News Q4 2023 - Media & Entertainment Trends Reveal Industry Focus on ROI Want to optimize video e-commerce ROI in 2023? Our CEO shared insights with Digital TV Research on igniting ARPU & cutting costs. Read on to find out **Kirstin White** · Oct 2, 2023](https://blog.cleeng.com/q4-2023-media-entertainment-trends-reveal-industry-focus-on-roi)

### [![How to Pick a Subscriber Management Solution for Your OTT Business](https://blog.cleeng.com/hubfs/Blog%20posts/How%20to%20Pick%20a%20Subscriber%20Management%20Solution%20for%20Your%20OTT%20Business%202.jpg) Subscriber Management & Pricing How to Pick a Subscriber Management Solution for Your OTT Business There’s a subscriber management solution for every need. Find out which will help you take your OTT business to the next level. **Kirstin White** · Aug 23, 2023](https://blog.cleeng.com/how-to-pick-the-right-ott-subscriber-management-solution)

### [![Gain Powerful Insights on Your Subscriber’s Growth and Retention](https://blog.cleeng.com/hubfs/Gain%20Powerful%20Insights%20on%20Your%20Subscriber%E2%80%99s%20Growth%20and%20Retention%20BLOG.png) Churn & Retention Gain Powerful Insights on Your Subscriber’s Growth and Retention Unlock powerful subscriber growth and retention insights with Cleeng's data analytics solutions. Future-proof your OTT streaming business now! **Kirstin White** · Jul 21, 2023](https://blog.cleeng.com/gain-powerful-insights-ott-subscriber-growth-and-retention)

### [![How to grow OTT customer lifetime revenue](https://blog.cleeng.com/hubfs/Blog%20posts/How%20to%20grow%20OTT%20customer%20lifetime%20revenue.jpg) Churn & Retention How to grow D2C customer lifetime revenue OTT companies need a rock-solid subscriber retention management strategy. We explore how to grow your subscriber retention and lifetime revenue. **Kirstin White** · Jul 20, 2023](https://blog.cleeng.com/how-to-grow-ott-customer-lifetime-revenue)

### [![Profitability is the new SVOD priority](https://blog.cleeng.com/hubfs/undefined-Jun-08-2023-11-36-20-7840-AM.png) Churn & Retention Profitability is the new SVOD priority Priorities in the SVOD landscape are shifting from scale to profitability. Find out what’s happening and how to sustainably grow your bottom line. **Kirstin White** · Jun 12, 2023](https://blog.cleeng.com/profitability-is-the-new-svod-priority)

### [![Cleeng Churn Prediction](https://blog.cleeng.com/hubfs/%231_052023%20-%20How%20to%20create%20effective%20pricing%20strategies.png) Subscriber Management & Pricing How to create effective pricing strategies Discover effective OTT platform pricing strategies to balance audience satisfaction and profitability and experiment with dynamic pricing to maximize revenue **Kirstin White** · Jun 8, 2023](https://blog.cleeng.com/how-to-create-effective-pricing-strategies)

### [![How to use coupons to boost your D2C Subscriptions ROI](https://blog.cleeng.com/hubfs/2-May-09-2023-03-09-52-2998-PM.png) Growth How to use coupons to boost your D2C Subscriptions ROI Discover how coupon marketing can boost your video e-commerce ROI. Learn the impact of coupons on sales, how to run campaigns using Cleeng, and best practices for delivering coupons. **Kirstin White** · May 11, 2023](https://blog.cleeng.com/use-coupons-to-boost-your-video-e-commerce-roi)

### [![How Does Flow Sports Use Customer Insights to Improve User Experience?](https://blog.cleeng.com/hubfs/flowsports%20blog.png) Client Success Stories How Does Flow Sports Use Customer Insights to Improve User Experience? Flow Sports launched its OTT streaming two years ago to meet the growing demand for sports content. Find out what has helped make their platform a success. **Kirstin White** · Mar 22, 2023](https://blog.cleeng.com/how-does-flow-sports-use-customer-insights-to-improve-user-experience)

### [![OTT Streaming for Sports: How to stand out in this booming industry](https://blog.cleeng.com/hubfs/OTT%20Streaming%20for%20Sports.png) Subscriber Management & Pricing OTT Streaming for Sports: How to stand out in this booming industry Competition in the sports video industry is spiking. It's not enough to just have good content and a good platform. So how can you stand out? **Alexis Gaï** · Mar 17, 2023](https://blog.cleeng.com/ott-streaming-for-sports-how-to-stand-out)

### [![Use welcome emails to drive OTT subscriber loyalty](https://blog.cleeng.com/hubfs/Welcome%20Email%20Campaign.jpg) Churn & Retention Use welcome emails to drive OTT subscriber loyalty Using welcome subscriber emails is a great strategy to generate loyalty and increase subscriber LTV for media companies. Learn how to leverage emails. **Kirstin White** · Mar 1, 2023](https://blog.cleeng.com/master-the-welcome-email-campaign-using-subscriber-segmentation)

### [![Top 4 Tips for Acing Global SVOD Delivery](https://blog.cleeng.com/hubfs/Going%20global%20with%20SVOD.png) Growth Top 4 Tips for Acing Global SVOD Delivery Entering the international OTT arena with global SVOD delivery is a great growth strategy. Discover essentials to ace that path. **Kirstin White** · Feb 28, 2023](https://blog.cleeng.com/moving-svod-video-services-overseas-challenges-opportunities)

### [![How to use the customer support analytics to retain more subscribers](https://blog.cleeng.com/hubfs/Customer%20support%20analytics.png) Customer Support How to use the customer support analytics to retain more subscribers Each customer support experience is an opportunity to learn about your customer and your service. Discover the key support metrics you should be tracking. **Aaron Hu** · Feb 23, 2023](https://blog.cleeng.com/how-to-use-the-customer-support-analytics-to-retain-more-subscribers)

### [![Delivering Media & Broadcasting Excellence: Cleeng priorities in 2023](https://blog.cleeng.com/hubfs/EXELENCE.png) Company News Delivering Media & Broadcasting Excellence: Cleeng priorities in 2023 Cleeng is doubling down on enterprise-class SVOD companies. Explore our evolution plans to promote excellence in the media and broadcasting business. **Gilles Domartini** · Feb 15, 2023](https://blog.cleeng.com/delivering-media-broadcasting-excellence-cleeng-priorities-in-2023)

### [![The Correlation Between Subscriber Churn and Lifetime Value](https://blog.cleeng.com/hubfs/Blog%20posts/The%20Correlation%20Between%20Subscriber%20Churn%20and%20Lifetime%20Value-1.jpg) Churn & Retention The Correlation Between Subscriber Churn and Lifetime Value Subscriber churn and customer lifetime value (CLV) go in pairs, and broadcasters can use many levers to optimize performance. We explore them. **Kirstin White** · Feb 6, 2023](https://blog.cleeng.com/correlation-between-subscriber-churn-and-clv)

### [![Monetize OTT content using Google Pay & Apple Pay](https://blog.cleeng.com/hubfs/Cleeng%20payment%20integrations%2c%20Google%20Pay%20%26%20Apple%20Pay.png) Payments, Tax & Compliance Monetize OTT content using Google Pay & Apple Pay Cleeng Merchant now supports Google Pay & Apple Pay at checkout. Read on to learn the benefits of adding these payment modes for OTT payments. **Phuong Nguyen** · Jan 31, 2023](https://blog.cleeng.com/introducing-google-pay-apple-pay-with-cleeng-merchant)

### [![What is OTT subscription fatigue and how to beat it](https://blog.cleeng.com/hubfs/Blog%20posts/What%20is%20Subscription%20fatigue%20and%20how%20to%20beat%20it.jpg) Churn & Retention What is subscription fatigue and how to beat it in 2026 Subscription fatigue is emerging as a real challenge for broadcasters. We explore ways to combat subscriber fatigue. **Kirstin White** · Jan 17, 2023](https://blog.cleeng.com/how-to-deal-with-subscription-fatigue)

### [![How Do BTN and RED Excel by Collaborating with Cleeng and Sportradar?](https://blog.cleeng.com/hubfs/Cleeng%20%7C%20Sportradar.jpg) Client Success Stories How Do BTN and RED Excel by Collaborating with Cleeng and Sportradar? In this blog, we explore how streaming platforms like Big Ten Network and RED are making their mark with the support of partners like Cleeng & Sportradar. **Kirstin White** · Jan 9, 2023](https://blog.cleeng.com/how-do-btn-and-red-excel-with-the-cleeng-sportradar-partnership)

### [![How to successfully monetize live events or PPV content](https://blog.cleeng.com/hubfs/How%20to%20monetize%20Live%20PPV%20events.jpg) Subscriber Management & Pricing How to successfully monetize live events or PPV content Wondering how to monetize live events as a broadcaster? Explore a run down of the key considerations you must make for success. **Adrianna Radzikowska** · Dec 21, 2022](https://blog.cleeng.com/how-to-monetize-live-events)

### [![Cleeng CEO - 2022 Recap Video](https://blog.cleeng.com/hubfs/Cleeng%20CEO%20-%202022%20Recap%20Video.png) Company News Cleeng CEO Reflects on Signing the NFL, SVOD Trends and Plans for 2023 Cleeng grew remarkably in 2022 alongside the growing SVOD industry. Check out our achievements at Cleeng and our CEO’s vision for 2023. **Benedicte Guichard** · Dec 14, 2022](https://blog.cleeng.com/cleeng-ceo-reflects-on-signing-the-nfl-svod-trends-and-plans-for-2023)

### [![How Did Tennis Channel Achieve 640% Growth in 5 Years?](https://blog.cleeng.com/hubfs/Cleeng%20and%20Tennis%20Channel%2c%20640%25%20growth%20in%205%20years.jpg) Client Success Stories How Did Tennis Channel Achieve 640% Growth in 5 Years? Tennis Channel Plus is growing its D2C sports streaming service at a remarkable pace with Cleeng's support. Learn the secrets behind their success. **Reaves Carrington** · Dec 1, 2022](https://blog.cleeng.com/how-did-tennis-channel-achieve-640-growth-in-5-years)

### [![Subscription Billing & Management for International OTT Business](https://blog.cleeng.com/hubfs/blog_ott_expansion.png) Payments, Tax & Compliance Subscription Billing & Management for International OTT Business Implementing recurring billing in international media services can be complex. Check out actionable advice to streamline subscription management. **Kirstin White** · Nov 18, 2022](https://blog.cleeng.com/saas-billing-solutions-for-international-ott-business)

### [![Cleeng Applicaster Fanreach BKFC - Webinar](https://blog.cleeng.com/hubfs/BKFC%20webinar%20banner%20-%20narrow%20version.png) Client Success Stories The Formula Behind BKFC's Winning Sports Streaming Service After the successful launch of BKFC's streaming platform, Cleeng, BKFC and our partners recorded a free webinar to share practical tips from the project. **Kirstin White** · Nov 9, 2022](https://blog.cleeng.com/the-formula-behind-bkfcs-winning-sports-stream-streaming-service)

### [![Insights on Direct-to-Consumer Video Essentials from Cleeng CEO](https://blog.cleeng.com/hubfs/gilles_2.png) Company News Insights on Direct-to-Consumer Video Essentials from Cleeng CEO Gilles Domartini, CEO of Cleeng, was interviewed by Digital TV Europe on direct-to-consumer video essentials in 2022. Read on for insights. **Kirstin White** · Oct 7, 2022](https://blog.cleeng.com/insights-on-direct-to-consumer-video-essentials-in-2022)

### [![RED.Sport has a 360 degree view of customer base with full SRM® suite](https://blog.cleeng.com/hubfs/RED.Sport%20Streaming%20platform.jpg) Client Success Stories RED.Sport has a 360 degree view of customer base with full SRM® suite RED is the new sports streaming platform launched by Ringier Sports in partnership with Cleeng and the full Subscriber Retention Management (SRM™) suite.  **Kirstin White** · Sep 27, 2022](https://blog.cleeng.com/new-red-streaming-platform-achieves-a-360-degree-view-of-the-customer-base-with-full-srm-suite)

### [![The Value of a Win-Back Campaign - CBC Case Study](https://blog.cleeng.com/hubfs/cbc_gem.jpg) Client Success Stories The Value of a Win-Back Campaign - CBC Case Study What is a winback campaign and how can you use it to grow revenue? Discover the success story of CBC Gem and how they achieved 36% winback rates. **Damien Organ** · Aug 24, 2022](https://blog.cleeng.com/the-value-of-the-winback-campaign-cbc-use-case)

### [![Choosing the right pricing strategy for your sports streaming service](https://blog.cleeng.com/hubfs/pricing_stragegies_blog.jpg) Subscriber Management & Pricing Choosing the right pricing strategy for your sports streaming service What is the best pricing strategy for a sports streaming platform? Discovers the ins and outs of SVOD, PPV and (Recurring) Season Passes. **Martijn Wuijts** · Jun 28, 2022](https://blog.cleeng.com/choosing-the-right-pricing-strategy-for-your-sports-streaming-service)

### [![BKFC uses full Subscriber Retention Management® suite for new streaming app](https://blog.cleeng.com/hubfs/bkfc.jpg) Client Success Stories BKFC uses full Subscriber Retention Management® suite for new streaming app Bare Knuckle Fighting Championship (BKFC) has selected Cleeng to support their new streaming app, along with partners FanReach and Applicaster. **Kirstin White** · Jun 23, 2022](https://blog.cleeng.com/bkfc-uses-full-subscriber-retention-management-suite-for-new-streaming-app)

### [![Cleeng CEO reflects on 2021 in the video on demand industry](https://blog.cleeng.com/hubfs/Gilles%202021%20round%20up.png) Company News Cleeng CEO reflects on 2021 in the video on demand industry Gilles Domartini, Cleeng CEO reports the top learnings from 2021 in the video on demand industry, and plans for our Subscription Management System in 2022. **Kirstin White** · Dec 20, 2021](https://blog.cleeng.com/cleeng-ceo-reflects-on-2021-in-the-video-on-demand-industry)

### [![The Pay-Per-View (PPV) model excites today's broadcasters](https://blog.cleeng.com/hubfs/Pay%20per%20view%20model%20global%20revenue%20forecast.png) Subscriber Management & Pricing The Pay-Per-View (PPV) model excites today's broadcasters PPV events can help you harness the power of global online audiences across any device. Pay-per-view isn’t just about setup and tech-it’s also about sales. **Benedicte Guichard** · Nov 24, 2021](https://blog.cleeng.com/the-new-age-of-pay-per-view-model)

### [![Human vs Machine - who is better at learning?](https://blog.cleeng.com/hubfs/humans_vs_robot_1.jpg) Churn & Retention Human vs Machine - who is better at learning? Find out who will win in the learning battle and how it affects Cleeng mechanics. **Kamil Paprota** · Nov 10, 2021](https://blog.cleeng.com/human-vs-machine-who-is-better-at-learning)

### [![Setanta Sports selects Cleeng for the ultimate sports video experience](https://blog.cleeng.com/hubfs/Setanta%20Sports%20-%20Subscriber%20Management%20Cleeng.png) Client Success Stories Setanta Sports selects Cleeng for the ultimate sports video experience Cleeng is excited to announce that we have partnered with Adjara Group to support their sports OTT service Setanta Sports Eurasia. **Kirstin White** · Nov 4, 2021](https://blog.cleeng.com/cleeng-partners-with-setanta-sports-to-bring-the-ultimate-sports-viewing-experience-to-all-fans)

### [![Adapting to a “cookie-less” world may be easier than you think](https://blog.cleeng.com/hubfs/cookieless_2.png) Payments, Tax & Compliance Adapting to a “cookie-less” world may be easier than you think Third-party cookies are taking a back-seat. Find out how your business can thrive using first-party data. **Vinoth Kottaisamy** · Oct 13, 2021](https://blog.cleeng.com/solutions-to-third-party-cookie-shortage-may-be-easier-than-you-think)

### [![Cleeng invests heavily in data infrastructure by adding dbt](https://blog.cleeng.com/hubfs/dpt.png) Platform Infrastructure Cleeng invests heavily in data infrastructure by adding dbt Cleeng has brought a new level of quality to their analytics platform with the addition of data build tool. Find out what this means for you. **Dominika Gorol** · Jul 14, 2021](https://blog.cleeng.com/cleeng-makes-major-investment-in-data-infrastructure-with-the-addition-of-dbt)

### [![Cleeng announces global partner program to expand delivery of the SRM suite](https://blog.cleeng.com/hubfs/partner_banner_blog.png) Company News Cleeng announces global partner program to expand delivery of the SRM suite Cleeng announces their official Partner Program, which aims to make it even more frictionless for organizations to work with Cleeng and our SRM™ solutions. **Stijn Derksen** · Jul 8, 2021](https://blog.cleeng.com/cleeng-announces-global-partner-program-to-expand-delivery-of-the-srm-suite)

### [![Cleeng upgrades In-App Tracking for more unified subscription reporting](https://blog.cleeng.com/hubfs/merchant-dashboard.png) Growth Cleeng upgrades In-App Tracking for more unified subscription reporting Unifying in-app and webstore subscription data is a major headache for OTT services. That is why Cleeng has now released its multi-channel customer lifecycle upgrade.  **Damien Organ** · Jun 2, 2021](https://blog.cleeng.com/cleeng-upgrades-in-app-tracking-for-more-unified-subscription-reporting)

### [![How to succeed in an expanding live PPV market](https://blog.cleeng.com/hubfs/Cleeng%20Live%20PPV%20Event%20Management%20cropped.png) Subscriber Management & Pricing How to succeed in an expanding live PPV market The PPV market continues to grow and so competition continues to increase. These are the key PPV challenges to be aware of, and a solution for success. **Kirstin White** · May 14, 2021](https://blog.cleeng.com/how-to-succeed-in-an-expanding-live-ppv-market)

### [![Cleeng's 10 Year Anniversary](https://blog.cleeng.com/hubfs/image%20(20)-1.png) Company News Cleeng's 10 Year Anniversary As we celebrate 10 years of Cleeng, we look back on the company's exciting evolution and reflect on some valuable lessons. **Gilles Domartini** · Feb 17, 2021](https://blog.cleeng.com/cleengs-10-year-anniversary)

### [![OUTtv Subscription Platform](https://blog.cleeng.com/hubfs/OUTtv.png) Client Success Stories OUTtv utilizes easy reporting & tax management with Cleeng LGBTQ+ television network OUTtv is using Cleeng's billing solution to power their platform. Find out which recurring billing feature they value most. **Kirstin White** · Jan 5, 2021](https://blog.cleeng.com/outtv-utilizes-easy-reporting-tax-management-with-cleeng)

### [![MXGP TV powered by Cleeng](https://blog.cleeng.com/hubfs/YOU-20-15357_MXGP-TV_Early%20Bird%20Promo_EN_popup_0%20(1).jpg) Client Success Stories MXGP Partners with Cleeng to Launch a New TV platform MXGP picks Cleeng's subscriber management solutions to launch brand new streaming TV platform. **Kirstin White** · Dec 11, 2020](https://blog.cleeng.com/mxgp-partners-with-cleeng-to-launch-brand-new-tv-platform)

### [![Getting started with marketing automation: 3 practical tips](https://blog.cleeng.com/hubfs/Marketing%20automation%20for%20subscription%20businesses.jpg) Churn & Retention Getting started with marketing automation: 3 practical tips Today we will give you some simple scenarios that you can experiment with as you build or fine-tune your own marketing platform with ChurnIQ & Zapier. **Damien Organ** · Oct 5, 2020](https://blog.cleeng.com/getting-started-with-subscription-marketing-automation-3-practical-tips)

### [![Cleeng and Zapier integration](https://blog.cleeng.com/hubfs/Screenshot%202020-09-28%20at%2016.03.47.png) Platform Infrastructure Add Superpowers to Your Subscriber Marketing with Zapier & ChurnIQ We are introducing the ChurnIQ - Zapier integration, and giving you some ideas on how to use this new feature to power your marketing activity with data. **Damien Organ** · Sep 29, 2020](https://blog.cleeng.com/add-superpowers-to-your-subscriber-marketing-with-zapier-churniq)

### [![Why cohort analysis is a superpower](https://blog.cleeng.com/hubfs/Screenshot%202020-07-20%20at%2016.53.11.png) Why cohort analysis is a superpower Answer all the main questions about your customers with one simple chart. **Damien Organ** · Jul 21, 2020](https://blog.cleeng.com/why-cohort-analysis)

### [![BroadwayHD Launches OTT Service with Cleeng and 24i](https://blog.cleeng.com/hubfs/Imported_Blog_Media/Broadway-HD-Family-1-e1576140885490.png) Client Success Stories BroadwayHD Launches OTT Service with Cleeng and 24i BroadwayHD launches next-gen OTT service with Cleeng and 24i **Dimitar Serafimov** · Dec 18, 2019](https://blog.cleeng.com/broadwayhd-launches-next-gen-ott-service-with-cleeng-and-24i)

### [Client Success Stories How Cleeng & Applicaster Helped SportsMax Reach Their 2018 World Cup Goals Learn how SportsMax covered the World Cup 2018 with online broadcasting powered by Cleeng (subscriber management, payments, identity management, entitelment) and Applicaster (apps). **Dimitar Serafimov** · Jul 23, 2018](https://blog.cleeng.com/how-cleeng-applicaster-helped-sportsmax-reach-their-2018-world-cup-goals)

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