---
title: OUTtv utilizes easy reporting & tax management with Cleeng
description: LGBTQ+ television network OUTtv is using Cleeng's billing solution to power their platform. Find out which recurring billing feature they value most.
image: https://blog.cleeng.com/hubfs/OUTtv.png
---
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# OUTtv utilizes easy reporting & tax management with Cleeng
Client Success Stories | Kirstin White | Jan 5, 2021
*For the past seven years, Cleeng has been working alongside [OUTtv](https://outtvglobal.com/) to equip them with the best possible subscriber billing and tax compliance solution and provide their subscribers with a satisfying checkout experience.*
What is OUTtv?
OUTtv is the first-ever television network and a leading streaming service focused on programming for the LGBTQ+ audience. Since its beginnings, OUTtv has reinvented how LGBTQ+-focused programming is produced and presented. It continuously delivers unique content that engages its core audience plus wider mainstream viewers.
OUTtv’s main goal is to have a successful LGBTQ+ streaming platform in the international market. Their content is a mix of LGBTQ+-focused scripted and reality series, documentaries, and award-winning movies, with a focus on OUTtv Originals from LGBTQ talent from all over the world.
How does OUTtv utilize Cleeng’s services?
In 2018, OUTtv signed on with Cleeng’s partner, [Brightcove](https://www.brightcove.com/en/) to launch their streaming platform OUTtvGo. With this partnership, they also began their relationship with Cleeng.
Over the past seven years, the streaming platform has leveraged Cleeng’s full [Subscriber Retention Management suite](https://cleeng.com/srm-solutions), as we have supported their subscription management ([Core](https://cleeng.com/core-ott-subscriber-management)), billing ([Merchant](https://cleeng.com/merchant-checkout-optimization)), customer support ([Hi5](https://cleeng.com/hi5-ott-customer-care)), and analytics and churn prevention ([ChurnIQ](https://cleeng.com/churniq-churn-intelligence)), to help bring OUTtv subscribers the best streaming experience.
When asked which Cleeng feature brings the most value, Samantha Amaral, OUTtv’s Manager of Broadcast and OTT Operations said:
*“Payment processing is extremely valuable to us. With the introduction of the handling of tax, it is even more valuable. The improvements in the reporting are welcome. The interface is much easier to understand and download data in an expedited manner.”*
The subscription economy is evolving at an incredibly fast pace - navigating through the taxation system can be quite a challenge.
In Canada, the digital services and products taxes are changing based on the federal and local tax requirements by province. That’s why Tax Management is one of the go-to tools utilized by OUTtv. Thanks to the partnership with [Avalara](https://www.avalara.com/us/en/index.html), Cleeng is able to provide a fully comprehensive subscriber billing and tax compliance solution. Merchant’s dynamic checkout engine adapts automatically to the customer’s local tax codes, ensuring the [correct calculation of regional tax rates](https://blog.cleeng.com/tax-calculation-collection-remittance-for-d2c-digital-subscriptions-guide) based on your subscriber’s location.
[](https://blog.cleeng.com/hs/cta/wi/redirect?encryptedPayload=AVxigLK0HUbygQmS%2FP4XHNnpngO7bajf319SAvAotrwehzoqEajjI%2FX%2FPguDbG2tFisgiDtxm%2FTboujITb9h3qF%2BP%2BKskkVBZKpjZXp%2F6ee1QwH3j00mQmdqSYiVRpgf3%2FcRypTK7UcXEIQXOoHHjnRWBKPPREEt5tg8q%2B1jH8%2FOYCPIeNZ7Z5LvzDBQBdLyV0isdiuAT9G5OaryfUGljVJzTJFaG7HUW%2FzJr9T5M98d1y6o&webInteractiveContentId=209151560287&portalId=5813983)
How does Cleeng optimize recurring billing?
Cleeng offers broadcasters the best possible checkout experience through Merchant. Merchant handles payment processing throughout the entire subscriber lifecycle.
Billing and payments are made seamlessly from registration through retention to [winning back lost subscribers](https://blog.cleeng.com/how-to-win-back-lost-subscribers-campaign-examples-and-strategies). As a client you are able to monitor subscriber behavior and prevent churn by using Cleeng’s [Payment Analytics](https://blog.cleeng.com/how-subscription-payment-performance-analytics-boosts-revenue). And just like OUTtv, you can reduce the complexity of e-commerce tax and reach a global audience through a built-in local compliance feature.
Our team handles financial and legal complexities to give you what matters most - the freedom to stay focused on releasing top-tier content and growing your platform.
Keen to find out more? [Contact us](https://cleeng.com/contact)! Or create a free account to get started.
[](https://blog.cleeng.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJ5KdSrDgVseOdyJIZzj5Vre%2FGLNit2O9P%2F04II9xRwDIjNsTXqhVBOG1%2BYdodLdFcTY%2BBnb5SB3IB%2B%2FcAvo7V3RRzNDCZIpM892WaQkjz36Wf8Z2WuMecv%2FmjFYIQUptzuMrRGD8nAE9GpAcSnPlM7bGuHzAEe0c%2FNLW3sp1KPgETqQXqAMv5qcdluX9Wo4O2EDuRV&webInteractiveContentId=209151560283&portalId=5813983)
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