---
title: Cleeng Blog - Digital Subscription Management Insights and News (9)
description: Cleeng's news, product updates, case studies, and insights into subscription management trends. Optimize your business & enhance subscriber retention. (9)
---

<https://cleeng.com/>

 Products

What it does

[Core Subscriber Management and Billing](https://cleeng.com/subscriber-management-system) [Merchant of Record Payments, Tax and Compliance](https://cleeng.com/merchant-checkout-optimization) [ChurnIQ Smart and Predictive Churn Analytics](https://cleeng.com/products/subscription-churn-analytics) [Hi5 AI-Enhanced Customer Care](https://cleeng.com/customer-care-digital-subscriptions)

AI Products

[Cleeng AI Ask questions in plain language](https://cleeng.com/ai) [Cleeng MCP Server Connect Cleeng to your own AI tools](https://cleeng.com/ai/mcp) [Data Intelligence Enriched context for every subscriber](https://cleeng.com/ai/subscriber-data) [Trust & Governance Complete control and auditability](https://cleeng.com/ai/legal)

 Solutions

By industry

[Streaming and OTT](https://cleeng.com/solutions/streaming) [Sports](https://cleeng.com/solutions/subscription-management-for-sports) [Wellness](https://cleeng.com/solutions/wellness) [Creators](https://cleeng.com/solutions/youtube-creators) [Gaming](https://cleeng.com/solutions/gaming) [Memberships](https://cleeng.com/solutions/memberships)

By scale

[Enterprise](https://cleeng.com/solutions/enterprise) [Small and Medium Businesses](https://cleeng.com/pro)

For partners

[Agencies & Integrators](https://cleeng.com/solutions/agencies) [B2B2C Platforms](https://cleeng.com/solutions/b2b2c-platforms)

 Developers

[Launch Subscriptions](https://developers.cleeng.com/docs/launch-subscriptions) [Build with LLMs](https://developers.cleeng.com/docs/build-with-llms) [Integrate apps](https://developers.cleeng.com/docs/payments_on_mobile_tv_apps_intro) [System status](http://status.cleeng.com/) [Integrations Hub](https://cleeng.com/integrations-connectors) [Migration guide](https://cleeng.com/migrate-to-cleeng) [Certified Partner Program](https://publisher.support.cleeng.com/hc/en-us/articles/22272169788188-Cleeng-Certified-Partner-Program)

 Resources

[Publisher Help Center](https://publisher.support.cleeng.com/hc/en-us) [Blog](https://blog.cleeng.com/) [Customer stories](https://cleeng.com/clients) [Events](https://cleeng.com/events) [Research & reports](https://cleeng.com/resources) [Demo Hub](https://cleeng.com/demohub)

[Pricing](https://cleeng.com/pricing)

[Login](https://srm.cleeng.com/auth) [Get started free](https://srm.cleeng.com/auth/register)

Blog

# Digital subscription management insights

[All](https://blog.cleeng.com/all) [Churn & Retention](https://blog.cleeng.com/tag/churn-retention) [Platform Infrastructure](https://blog.cleeng.com/tag/platform-infrastructure) [Payments, Tax & Compliance](https://blog.cleeng.com/tag/payments-tax-compliance) [Company News](https://blog.cleeng.com/tag/company-news) [Growth](https://blog.cleeng.com/tag/growth) [Subscriber Management & Pricing](https://blog.cleeng.com/tag/subscriber-management-pricing) [Client Success Stories](https://blog.cleeng.com/tag/client-success-stories) [Customer Support](https://blog.cleeng.com/tag/customer-support)

## [![Subscription Customer Experience Benchmarks: 4 Key Stats for 2026](https://blog.cleeng.com/hubfs/subscriber%20experience%20benchmarks.webp) Customer Support Subscription Customer Experience Benchmarks: 4 Key Stats for 2026 Discover key customer experience benchmarks for D2C subscription brands in 2026, focusing on support metrics that impact churn and retention. Kamila Palka · Oct 16, 2026](https://blog.cleeng.com/subscription-customer-experience-benchmarks)

### [![Setanta Sports selects Cleeng for the ultimate sports video experience](https://blog.cleeng.com/hubfs/Setanta%20Sports%20-%20Subscriber%20Management%20Cleeng.png) Client Success Stories Setanta Sports selects Cleeng for the ultimate sports video experience Cleeng is excited to announce that we have partnered with Adjara Group to support their sports OTT service Setanta Sports Eurasia. **Kirstin White** · Nov 4, 2021](https://blog.cleeng.com/cleeng-partners-with-setanta-sports-to-bring-the-ultimate-sports-viewing-experience-to-all-fans)

### [![Adapting to a “cookie-less” world may be easier than you think](https://blog.cleeng.com/hubfs/cookieless_2.png) Payments, Tax & Compliance Adapting to a “cookie-less” world may be easier than you think Third-party cookies are taking a back-seat. Find out how your business can thrive using first-party data. **Vinoth Kottaisamy** · Oct 13, 2021](https://blog.cleeng.com/solutions-to-third-party-cookie-shortage-may-be-easier-than-you-think)

### [![Cleeng invests heavily in data infrastructure by adding dbt](https://blog.cleeng.com/hubfs/dpt.png) Platform Infrastructure Cleeng invests heavily in data infrastructure by adding dbt Cleeng has brought a new level of quality to their analytics platform with the addition of data build tool. Find out what this means for you. **Dominika Gorol** · Jul 14, 2021](https://blog.cleeng.com/cleeng-makes-major-investment-in-data-infrastructure-with-the-addition-of-dbt)

### [![Cleeng announces global partner program to expand delivery of the SRM suite](https://blog.cleeng.com/hubfs/partner_banner_blog.png) Company News Cleeng announces global partner program to expand delivery of the SRM suite Cleeng announces their official Partner Program, which aims to make it even more frictionless for organizations to work with Cleeng and our SRM™ solutions. **Stijn Derksen** · Jul 8, 2021](https://blog.cleeng.com/cleeng-announces-global-partner-program-to-expand-delivery-of-the-srm-suite)

### [![Cleeng upgrades In-App Tracking for more unified subscription reporting](https://blog.cleeng.com/hubfs/merchant-dashboard.png) Growth Cleeng upgrades In-App Tracking for more unified subscription reporting Unifying in-app and webstore subscription data is a major headache for OTT services. That is why Cleeng has now released its multi-channel customer lifecycle upgrade.  **Damien Organ** · Jun 2, 2021](https://blog.cleeng.com/cleeng-upgrades-in-app-tracking-for-more-unified-subscription-reporting)

### [![How to succeed in an expanding live PPV market](https://blog.cleeng.com/hubfs/Cleeng%20Live%20PPV%20Event%20Management%20cropped.png) Subscriber Management & Pricing How to succeed in an expanding live PPV market The PPV market continues to grow and so competition continues to increase. These are the key PPV challenges to be aware of, and a solution for success. **Kirstin White** · May 14, 2021](https://blog.cleeng.com/how-to-succeed-in-an-expanding-live-ppv-market)

### [![Cleeng's 10 Year Anniversary](https://blog.cleeng.com/hubfs/image%20(20)-1.png) Company News Cleeng's 10 Year Anniversary As we celebrate 10 years of Cleeng, we look back on the company's exciting evolution and reflect on some valuable lessons. **Gilles Domartini** · Feb 17, 2021](https://blog.cleeng.com/cleengs-10-year-anniversary)

### [![OUTtv Subscription Platform](https://blog.cleeng.com/hubfs/OUTtv.png) Client Success Stories OUTtv utilizes easy reporting & tax management with Cleeng LGBTQ+ television network OUTtv is using Cleeng's billing solution to power their platform. Find out which recurring billing feature they value most. **Kirstin White** · Jan 5, 2021](https://blog.cleeng.com/outtv-utilizes-easy-reporting-tax-management-with-cleeng)

### [![MXGP TV powered by Cleeng](https://blog.cleeng.com/hubfs/YOU-20-15357_MXGP-TV_Early%20Bird%20Promo_EN_popup_0%20(1).jpg) Client Success Stories MXGP Partners with Cleeng to Launch a New TV platform MXGP picks Cleeng's subscriber management solutions to launch brand new streaming TV platform. **Kirstin White** · Dec 11, 2020](https://blog.cleeng.com/mxgp-partners-with-cleeng-to-launch-brand-new-tv-platform)

### [![Getting started with marketing automation: 3 practical tips](https://blog.cleeng.com/hubfs/Marketing%20automation%20for%20subscription%20businesses.jpg) Churn & Retention Getting started with marketing automation: 3 practical tips Today we will give you some simple scenarios that you can experiment with as you build or fine-tune your own marketing platform with ChurnIQ & Zapier. **Damien Organ** · Oct 5, 2020](https://blog.cleeng.com/getting-started-with-subscription-marketing-automation-3-practical-tips)

### [![Cleeng and Zapier integration](https://blog.cleeng.com/hubfs/Screenshot%202020-09-28%20at%2016.03.47.png) Platform Infrastructure Add Superpowers to Your Subscriber Marketing with Zapier & ChurnIQ We are introducing the ChurnIQ - Zapier integration, and giving you some ideas on how to use this new feature to power your marketing activity with data. **Damien Organ** · Sep 29, 2020](https://blog.cleeng.com/add-superpowers-to-your-subscriber-marketing-with-zapier-churniq)

### [![Why cohort analysis is a superpower](https://blog.cleeng.com/hubfs/Screenshot%202020-07-20%20at%2016.53.11.png) Why cohort analysis is a superpower Answer all the main questions about your customers with one simple chart. **Damien Organ** · Jul 21, 2020](https://blog.cleeng.com/why-cohort-analysis)

### [![BroadwayHD Launches OTT Service with Cleeng and 24i](https://blog.cleeng.com/hubfs/Imported_Blog_Media/Broadway-HD-Family-1-e1576140885490.png) Client Success Stories BroadwayHD Launches OTT Service with Cleeng and 24i BroadwayHD launches next-gen OTT service with Cleeng and 24i **Dimitar Serafimov** · Dec 18, 2019](https://blog.cleeng.com/broadwayhd-launches-next-gen-ott-service-with-cleeng-and-24i)

### [Client Success Stories How Cleeng & Applicaster Helped SportsMax Reach Their 2018 World Cup Goals Learn how SportsMax covered the World Cup 2018 with online broadcasting powered by Cleeng (subscriber management, payments, identity management, entitelment) and Applicaster (apps). **Dimitar Serafimov** · Jul 23, 2018](https://blog.cleeng.com/how-cleeng-applicaster-helped-sportsmax-reach-their-2018-world-cup-goals)

[Prev](https://blog.cleeng.com/page/8) [1](https://blog.cleeng.com/page/1) … [5](https://blog.cleeng.com/page/5) [6](https://blog.cleeng.com/page/6) [7](https://blog.cleeng.com/page/7) [8](https://blog.cleeng.com/page/8) [9](https://blog.cleeng.com/page/9) Next

### Stay up to date with our news

### Popular posts

#### [Subscription Customer Experience Benchmarks: 4 Key Stats for 2026 Read more →](https://blog.cleeng.com/subscription-customer-experience-benchmarks)

#### [Subscription Retention Benchmarks: 4 Key Stats for D2C Loyalty in 2026 Read more →](https://blog.cleeng.com/subscription-retention-benchmarks)

#### [Cleeng Pro, One Year On: What Our Self-Serve Signups Taught Us Read more →](https://blog.cleeng.com/cleeng-pro-one-year-on-what-self-serve-taught-us)

#### [Seasonal Subscriptions: How Sports Streaming Platforms Beat Off-Season Churn Read more →](https://blog.cleeng.com/seasonal-subscriptions-for-sports-streaming)

#### [How VBTV Hit 96% Payment Success in Brazil with Localized Payments Read more →](https://blog.cleeng.com/how-vbtv-hit-96-payment-success-in-brazil-with-localized-payments)

### Get started free

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#### Products

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- [Merchant of Record](https://www.cleeng.com/products/merchant-of-record)
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- [AI-Enhanced Customer Care](https://cleeng.com/pro)

#### Solutions

- [Streaming and OTT](https://www.cleeng.com/solutions/streaming)
- [Sports](https://cleeng.com/subscription-management-for-sports)
- [Wellness](https://cleeng.com/wellness)
- [Creators](https://www.cleeng.com/solutions/youtube-creators)
- [Enterprise](https://cleeng.com/solutions/enterprise)
- [Small and Medium Businesses](https://cleeng.com/pro)

#### Developer

- [API Reference](https://developers.cleeng.com/reference/apireference-overview)
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#### About

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