---
title: Cleeng Blog - Digital Subscription Management Insights and News (8)
description: Cleeng's news, product updates, case studies, and insights into subscription management trends. Optimize your business & enhance subscriber retention. (8)
---
Products
What it does
[Core Subscriber Management and Billing](https://cleeng.com/subscriber-management-system) [Merchant of Record Payments, Tax and Compliance](https://cleeng.com/merchant-checkout-optimization) [ChurnIQ Smart and Predictive Churn Analytics](https://cleeng.com/products/subscription-churn-analytics) [Hi5 AI-Enhanced Customer Care](https://cleeng.com/customer-care-digital-subscriptions)
AI Products
[Cleeng AI Ask questions in plain language](https://cleeng.com/ai) [Cleeng MCP Server Connect Cleeng to your own AI tools](https://cleeng.com/ai/mcp) [Data Intelligence Enriched context for every subscriber](https://cleeng.com/ai/subscriber-data) [Trust & Governance Complete control and auditability](https://cleeng.com/ai/legal)
Solutions
By industry
[Streaming and OTT](https://cleeng.com/solutions/streaming) [Sports](https://cleeng.com/solutions/subscription-management-for-sports) [Wellness](https://cleeng.com/solutions/wellness) [Creators](https://cleeng.com/solutions/youtube-creators) [Gaming](https://cleeng.com/solutions/gaming) [Memberships](https://cleeng.com/solutions/memberships)
By scale
[Enterprise](https://cleeng.com/solutions/enterprise) [Small and Medium Businesses](https://cleeng.com/pro)
For partners
[Agencies & Integrators](https://cleeng.com/solutions/agencies) [B2B2C Platforms](https://cleeng.com/solutions/b2b2c-platforms)
Developers
[Launch Subscriptions](https://developers.cleeng.com/docs/launch-subscriptions) [Build with LLMs](https://developers.cleeng.com/docs/build-with-llms) [Integrate apps](https://developers.cleeng.com/docs/payments_on_mobile_tv_apps_intro) [System status](http://status.cleeng.com/) [Integrations Hub](https://cleeng.com/integrations-connectors) [Migration guide](https://cleeng.com/migrate-to-cleeng) [Certified Partner Program](https://publisher.support.cleeng.com/hc/en-us/articles/22272169788188-Cleeng-Certified-Partner-Program)
Resources
[Publisher Help Center](https://publisher.support.cleeng.com/hc/en-us) [Blog](https://blog.cleeng.com/) [Customer stories](https://cleeng.com/clients) [Events](https://cleeng.com/events) [Research & reports](https://cleeng.com/resources) [Demo Hub](https://cleeng.com/demohub)
[Pricing](https://cleeng.com/pricing)
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Blog
# Digital subscription management insights
[All](https://blog.cleeng.com/all) [Churn & Retention](https://blog.cleeng.com/tag/churn-retention) [Platform Infrastructure](https://blog.cleeng.com/tag/platform-infrastructure) [Payments, Tax & Compliance](https://blog.cleeng.com/tag/payments-tax-compliance) [Company News](https://blog.cleeng.com/tag/company-news) [Growth](https://blog.cleeng.com/tag/growth) [Subscriber Management & Pricing](https://blog.cleeng.com/tag/subscriber-management-pricing) [Client Success Stories](https://blog.cleeng.com/tag/client-success-stories) [Customer Support](https://blog.cleeng.com/tag/customer-support)
## [ Customer Support Subscription Customer Experience Benchmarks: 4 Key Stats for 2026 Discover key customer experience benchmarks for D2C subscription brands in 2026, focusing on support metrics that impact churn and retention. Kamila Palka · Oct 16, 2026](https://blog.cleeng.com/subscription-customer-experience-benchmarks)
### [ Growth Top 4 Tips for Acing Global SVOD Delivery Entering the international OTT arena with global SVOD delivery is a great growth strategy. Discover essentials to ace that path. **Kirstin White** · Feb 28, 2023](https://blog.cleeng.com/moving-svod-video-services-overseas-challenges-opportunities)
### [ Customer Support How to use the customer support analytics to retain more subscribers Each customer support experience is an opportunity to learn about your customer and your service. Discover the key support metrics you should be tracking. **Aaron Hu** · Feb 23, 2023](https://blog.cleeng.com/how-to-use-the-customer-support-analytics-to-retain-more-subscribers)
### [ Company News Delivering Media & Broadcasting Excellence: Cleeng priorities in 2023 Cleeng is doubling down on enterprise-class SVOD companies. Explore our evolution plans to promote excellence in the media and broadcasting business. **Gilles Domartini** · Feb 15, 2023](https://blog.cleeng.com/delivering-media-broadcasting-excellence-cleeng-priorities-in-2023)
### [ Churn & Retention The Correlation Between Subscriber Churn and Lifetime Value Subscriber churn and customer lifetime value (CLV) go in pairs, and broadcasters can use many levers to optimize performance. We explore them. **Kirstin White** · Feb 6, 2023](https://blog.cleeng.com/correlation-between-subscriber-churn-and-clv)
### [ Payments, Tax & Compliance Monetize OTT content using Google Pay & Apple Pay Cleeng Merchant now supports Google Pay & Apple Pay at checkout. Read on to learn the benefits of adding these payment modes for OTT payments. **Phuong Nguyen** · Jan 31, 2023](https://blog.cleeng.com/introducing-google-pay-apple-pay-with-cleeng-merchant)
### [ Churn & Retention What is subscription fatigue and how to beat it in 2026 Subscription fatigue is emerging as a real challenge for broadcasters. We explore ways to combat subscriber fatigue. **Kirstin White** · Jan 17, 2023](https://blog.cleeng.com/how-to-deal-with-subscription-fatigue)
### [ Client Success Stories How Do BTN and RED Excel by Collaborating with Cleeng and Sportradar? In this blog, we explore how streaming platforms like Big Ten Network and RED are making their mark with the support of partners like Cleeng & Sportradar. **Kirstin White** · Jan 9, 2023](https://blog.cleeng.com/how-do-btn-and-red-excel-with-the-cleeng-sportradar-partnership)
### [ Subscriber Management & Pricing How to successfully monetize live events or PPV content Wondering how to monetize live events as a broadcaster? Explore a run down of the key considerations you must make for success. **Adrianna Radzikowska** · Dec 21, 2022](https://blog.cleeng.com/how-to-monetize-live-events)
### [ Company News Cleeng CEO Reflects on Signing the NFL, SVOD Trends and Plans for 2023 Cleeng grew remarkably in 2022 alongside the growing SVOD industry. Check out our achievements at Cleeng and our CEO’s vision for 2023. **Benedicte Guichard** · Dec 14, 2022](https://blog.cleeng.com/cleeng-ceo-reflects-on-signing-the-nfl-svod-trends-and-plans-for-2023)
### [ Client Success Stories How Did Tennis Channel Achieve 640% Growth in 5 Years? Tennis Channel Plus is growing its D2C sports streaming service at a remarkable pace with Cleeng's support. Learn the secrets behind their success. **Reaves Carrington** · Dec 1, 2022](https://blog.cleeng.com/how-did-tennis-channel-achieve-640-growth-in-5-years)
### [ Payments, Tax & Compliance Subscription Billing & Management for International OTT Business Implementing recurring billing in international media services can be complex. Check out actionable advice to streamline subscription management. **Kirstin White** · Nov 18, 2022](https://blog.cleeng.com/saas-billing-solutions-for-international-ott-business)
### [ Client Success Stories The Formula Behind BKFC's Winning Sports Streaming Service After the successful launch of BKFC's streaming platform, Cleeng, BKFC and our partners recorded a free webinar to share practical tips from the project. **Kirstin White** · Nov 9, 2022](https://blog.cleeng.com/the-formula-behind-bkfcs-winning-sports-stream-streaming-service)
### [ Company News Insights on Direct-to-Consumer Video Essentials from Cleeng CEO Gilles Domartini, CEO of Cleeng, was interviewed by Digital TV Europe on direct-to-consumer video essentials in 2022. Read on for insights. **Kirstin White** · Oct 7, 2022](https://blog.cleeng.com/insights-on-direct-to-consumer-video-essentials-in-2022)
### [ Client Success Stories RED.Sport has a 360 degree view of customer base with full SRM® suite RED is the new sports streaming platform launched by Ringier Sports in partnership with Cleeng and the full Subscriber Retention Management (SRM™) suite. **Kirstin White** · Sep 27, 2022](https://blog.cleeng.com/new-red-streaming-platform-achieves-a-360-degree-view-of-the-customer-base-with-full-srm-suite)
### [ Client Success Stories The Value of a Win-Back Campaign - CBC Case Study What is a winback campaign and how can you use it to grow revenue? Discover the success story of CBC Gem and how they achieved 36% winback rates. **Damien Organ** · Aug 24, 2022](https://blog.cleeng.com/the-value-of-the-winback-campaign-cbc-use-case)
### [ Subscriber Management & Pricing Choosing the right pricing strategy for your sports streaming service What is the best pricing strategy for a sports streaming platform? Discovers the ins and outs of SVOD, PPV and (Recurring) Season Passes. **Martijn Wuijts** · Jun 28, 2022](https://blog.cleeng.com/choosing-the-right-pricing-strategy-for-your-sports-streaming-service)
### [ Client Success Stories BKFC uses full Subscriber Retention Management® suite for new streaming app Bare Knuckle Fighting Championship (BKFC) has selected Cleeng to support their new streaming app, along with partners FanReach and Applicaster. **Kirstin White** · Jun 23, 2022](https://blog.cleeng.com/bkfc-uses-full-subscriber-retention-management-suite-for-new-streaming-app)
### [ Company News Cleeng CEO reflects on 2021 in the video on demand industry Gilles Domartini, Cleeng CEO reports the top learnings from 2021 in the video on demand industry, and plans for our Subscription Management System in 2022. **Kirstin White** · Dec 20, 2021](https://blog.cleeng.com/cleeng-ceo-reflects-on-2021-in-the-video-on-demand-industry)
### [ Subscriber Management & Pricing The Pay-Per-View (PPV) model excites today's broadcasters PPV events can help you harness the power of global online audiences across any device. Pay-per-view isn’t just about setup and tech-it’s also about sales. **Benedicte Guichard** · Nov 24, 2021](https://blog.cleeng.com/the-new-age-of-pay-per-view-model)
### [ Churn & Retention Human vs Machine - who is better at learning? Find out who will win in the learning battle and how it affects Cleeng mechanics. **Kamil Paprota** · Nov 10, 2021](https://blog.cleeng.com/human-vs-machine-who-is-better-at-learning)
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### Stay up to date with our news
### Popular posts
#### [Subscription Customer Experience Benchmarks: 4 Key Stats for 2026 Read more →](https://blog.cleeng.com/subscription-customer-experience-benchmarks)
#### [Subscription Retention Benchmarks: 4 Key Stats for D2C Loyalty in 2026 Read more →](https://blog.cleeng.com/subscription-retention-benchmarks)
#### [Cleeng Pro, One Year On: What Our Self-Serve Signups Taught Us Read more →](https://blog.cleeng.com/cleeng-pro-one-year-on-what-self-serve-taught-us)
#### [Seasonal Subscriptions: How Sports Streaming Platforms Beat Off-Season Churn Read more →](https://blog.cleeng.com/seasonal-subscriptions-for-sports-streaming)
#### [How VBTV Hit 96% Payment Success in Brazil with Localized Payments Read more →](https://blog.cleeng.com/how-vbtv-hit-96-payment-success-in-brazil-with-localized-payments)
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#### Products
- [Subscriber management and billing](https://cleeng.com/subscriber-management-system)
- [Merchant of Record](https://www.cleeng.com/products/merchant-of-record)
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#### Solutions
- [Streaming and OTT](https://www.cleeng.com/solutions/streaming)
- [Sports](https://cleeng.com/subscription-management-for-sports)
- [Wellness](https://cleeng.com/wellness)
- [Creators](https://www.cleeng.com/solutions/youtube-creators)
- [Enterprise](https://cleeng.com/solutions/enterprise)
- [Small and Medium Businesses](https://cleeng.com/pro)
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